Customer Service Advisor- Maternity Cover

4 months ago


Bridgwater, United Kingdom ProSwimwear & Teddybearland Ltd Full time

Customer Service Advisor Maternity cover (temporary)

**Are you a driven, enthusiastic and motivated individual who thrives in a fast-paced environment? Can you deliver excellent customer service with a smile? Do you want to be part of a fast growing business where you can make your mark?**

If so, we are looking for you We are seeking a Customer Service Advisor to help our busy customer service team during our peak period.

Niche online group has 3 major businesses; 1. ProSwimwear, who is the World’s largest online retailer of competitive and training swimwear, accessories and open water/triathlon wetsuits. 2. Progymwear, a new venture with the intention to build to the same level as ProSwimwear. And 3. Teddybearland, which is an exclusive retailer of collectable teddy bears.

ProSwimwear Ltd has been established since 2006. Based in Bridgwater in the South West of the UK; we now are the world's largest competitive swimwear shop stocking a huge variety of swimwear and accessories. Our mission is to supply swimmers with the tools they need to achieve their swimming goals, whether swimming for fitness, competitively or just for fun

**You will**:

- Be an excellent communicator, both verbally and written.
- Be a happy and friendly person.
- Have impeccable attention to detail.
- Have previous experience of working within an office based customer service environment.
- Be confident with and capable of using multiple IT systems, concurrently.
- Be someone who works well within a team, both with and without supervision.
- Live within or close to Bridgwater, Somerset with the ability to travel to our office each day.

**Your main responsibilities will include**:

- Being the sole point of contact for our customers. A positive can-do attitude, excellent care giving and outstanding attention to detail are all must-have qualities - our customers are at the heart of everything we do
- Inspecting and processing customer returns. This may include the cleaning and repackaging of returned items.
- Handling customer enquiries promptly, professionally and in line with company procedures.
- Order processing and taking over the phone payments using a handheld terminal.
- Resolving customer disputes through effective questioning and appropriate information gathering.
- Dealing with issues as they arise, ensuring to follow through and pushing for a resolve whilst keeping customers continually updated.
- Liaising with other departments to ensure orders are fulfilled in a timely manner.

**Preferred Skills and Experience**
- Minimum of two (2) years experience within an office based customer service environment.
- Experience with handling inbound phone calls whilst maintaining a positive, friendly and professional approach at all times.

**Next Steps...**

**Job Types**: Full-time, Temporary

Pay: £12.00-£12.50 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Employee discount
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person



  • Bridgwater, Somerset, United Kingdom Job Solutions Full time

    Customer Care Manager - Maternity CoverJob Type: Full-time, 14-month fixed term contractLocation: Hybrid, 3 days in the office in Bridgwater and 2 days at home, with flexibility depending on business needsJob SummaryJob Solutions Ltd is assisting our client in recruiting a temporary Customer Care Manager to join their professional team. The successful...


  • Bridgwater, Somerset, United Kingdom Job Solutions Full time

    Customer Care Manager - Maternity CoverJob Type: Full-time, 14-month fixed term contractLocation: Hybrid, 3 days in the office in Bridgwater and 2 days at home, with flexibility depending on business needsJob SummaryJob Solutions Ltd is assisting our client in recruiting a temporary Customer Care Manager to join their professional team. The successful...

  • Service Advisor

    4 months ago


    Bridgwater, United Kingdom Vertu Motors Full time

    We are recruiting in Bridgwater ! We have a great opportunity for a Service Advisor to join our team in Vertu BMW Bridgwater. If you would like the opportunity to join one of the largest Motor Retailer's in the UK, then this could be the role for you! We are offering a competitive basic salary and an OTE of up to £28,800 depending upon skills and...

  • Service Advisor

    4 months ago


    Bridgwater, United Kingdom Vertu Motors Full time

    **Vertu Motors BMW Bridgwater** Here at Vertu Motors BMW Bridgwater, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £33,250 basic salary plus an excellent...


  • Bridgwater, United Kingdom Scania Full time

    Customer Service Advisor **Customer Service Advisor** **Location: Bridgwater** **Salary starting from £25,000 plus an excellent benefits package** **Working Hours: Rotating shift pattern Monday - Friday 06:00 - 14:30 | 09:30 - 18:00** - In-house training provided to support career progression - 25 days holiday + public holidays which increases with...

  • Office Administrator

    4 months ago


    Bridgwater, United Kingdom Mouldex Ltd Full time

    **About Us** Mouldex Ltd is a family run business, located in the Southwest, but operate throughout the UK. We are enthusiastic about Mould, Condensation and Radon Control. We are looking for a diligent, reliable, motivated individual to join our team of administrators on a 12 month fixed term contract, for maternity cover. **What the department does** We...


  • Bridgwater, United Kingdom Job Solutions Ltd Full time

    Customer Care Advisor37.5 hours between 8am and 5pmHybrid Working!Summary of Daily Duties:-Our clients Customer Care Advisors play a critical role maintaining and developing product sales to their customers in Retail and/or Specification divisions in the UK and Ireland.Through a positive approach, they will problem solve whilst working with a strong sense of...


  • Bridgwater, United Kingdom Riders of Bridgwater Full time

    We are seeking a skilled and passionate Motorcycle Service Advisor to join our team at Bridgwater. Riders is a family run business established in 1976, dealerships in Bridgwater and Bristol, we are authorised main dealers for Ducati and Harley-Davidson®. **Job Description**: We are in search of a highly motivated and experienced Motorcycle Service Advisor...


  • Bridgwater, United Kingdom Job Solutions Ltd Full time

    Customer Care Advisor37.5 hours between 8am and 5pmHybrid Working!Summary of Daily Duties:-Our clients Customer Care Advisors play a critical role maintaining and developing product sales to their customers in Retail and/or Specification divisions in the UK and Ireland.Through a positive approach, they will problem solve whilst working with a strong sense of...


  • Bridgwater, United Kingdom Nonwovenn Limited Full time

    **About Us** Nonwovenn is one of the southwest’s largest privately owned manufacturing business employing over 240 people. We are incredibly successful having grown 35% in the last two years with plans to grow a further 100% in the next three years. We are a business that is proud to contribute to harm reduction globally by making innovative specialised...


  • Bridgwater, United Kingdom Nonwovenn Limited Full time

    **About Us** Nonwovenn is one of the southwest’s largest privately owned manufacturing business employing over 240 people. We are incredibly successful having grown 35% in the last two years with plans to grow a further 100% in the next three years. We are a business that is proud to contribute to harm reduction globally by making innovative specialised...

  • Hr Assistant

    2 days ago


    Bridgwater, United Kingdom CV-Library Full time

    HR and Recruitment Assistant (Maternity Cover) Outstanding SEN School Location: Bridgwater, UK Salary: £24,860.27 - £27,432.41 Job Type: Full Time About the Role: We are seeking a highly organised and detail-oriented HR and Recruitment Assistant to join our growing team at a specialised educational provision. This is a 12-month maternity...


  • Bridgwater, United Kingdom Sainsbury's Full time

    **Location** - Bridgwater Store, Sainsbury's Supermarkets Ltd The Clink, Bridgwater, TA6 4AB **Hours** - Part-time **Contract-Type** - Fixed-Term Assignment **Rate** - £12.00 per hour **Areas of business** - Sainsbury's Bank **Job ID** - 232046 We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s...


  • Bridgwater, United Kingdom Sainsbury's Full time

    **Location** - Bridgwater Store, Sainsbury's Supermarkets Ltd The Clink, Bridgwater, TA6 4AB **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £12.00 per hour **Areas of business** - Sainsbury's Bank **Job ID** - 234998 We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s Bank. “Bank...


  • Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full time

    Job OpportunityCustomer Care Manager - Maternity CoverLocation: Full-time position with flexibility to work from home and in the office in Bridgwater.Working Hours: 37.5 hours per week, between 8am and 5pm.Contract: 14-month fixed-term contract to cover maternity leave.Job Solutions Ltd is assisting our client in finding a temporary Customer Care Manager to...


  • Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full time

    Job OpportunityCustomer Care Manager - Maternity CoverLocation: Full-time position with flexibility to work from home and in the office in Bridgwater.Working Hours: 37.5 hours per week, between 8am and 5pm.Contract: 14-month fixed-term contract to cover maternity leave.Job Solutions Ltd is assisting our client in finding a temporary Customer Care Manager to...

  • Transport Operator

    3 months ago


    Bridgwater, United Kingdom Langdons Full time

    **Do you want to join a vibrant and thriving team and given endless opportunities to develop your skills?** **Do you want to establish a successful career with a market leader in the import and export sector?** **If so, our **Transport Operator** role is the job for you!** Here at** Langdons**,** **we have** **an amazing opportunity for a** Transport...

  • Service Advisor

    2 days ago


    Bridgwater, United Kingdom Additional Resources Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at Additional Resources Ltd. As a Service Advisor, you will play a crucial role in handling customer interactions, converting calls into workshop appointments, and providing exceptional customer service.Key Responsibilities:Handle incoming and outgoing calls with customers...

  • Service Advisor

    2 days ago


    Bridgwater, United Kingdom Additional Resources Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at Additional Resources Ltd. As a Service Advisor, you will play a crucial role in handling customer interactions, converting calls into workshop appointments, and providing exceptional customer service.Key Responsibilities:Handle incoming and outgoing calls with customers...


  • Bridgwater, United Kingdom Marshall Motor Group Full time

    **Vehicle Sales Administration (Maternity Cover) - Marshall Volkswagen Bridgewater**: Job description Monday to Friday 8:30am to 5:30pm We can offer a fantastic range of benefits in an environment that offers career development where you will be given autonomy, support, and a platform to succeed. These include: - 25 days annual leave (not including Bank...