Office Assistant
6 months ago
Full Job Description:
Permanent 4 day per week position available for an experienced administrative office assistant to join our team on Monday - Thursday 9am-4pm.
You will be working alongside other team members to effectively and efficiently assist in the day-to-day operations of the company. You will need to be a competent and confident team member, ensuring orders and queries are dealt with promptly and efficiently. This is a fast paced, varied and hands on role so organisational skills and the ability to multi task is essential. You will also need to assess customer needs and preferences to make recommendations and maintain excellent service standards.
Previous experience in a similar role with good telephone etiquette and flexibility for holiday and sickness cover is essential. Experience with accounting software such as Quickbooks, Sage or such like is a distinct advantage, if you do not have experience with accounting software then it is vital that you are willing, capable, competent enough to learn and full traning will be given.
Key tasks will include but are not limited to:
- Building relationships with new and existing customers
- Monitoring clients’ accounts
- Dealing with stock arrivals, picking and packing orders
- Producing invoices and credits
- Processing payments and refunds
- Collecting orders from our websites
- Locking and unlocking premises
- Booking appointments
- Problem solving
What we need from you:
- Excellent customer service skills
- A positive and motivational team ethic with a drive to help others.
- The ability to work as part of a team or by yourself
- A welcoming, engaging and attentive manner
- The ability to recommend our products with a genuine passion
- The ability to solve problems and use initiative
- Organisation and multi tasking skills
- Knowledge of Microsoft Office (Outlook, Excel, Word)
- Knowledge of QuickBooks (or similar accounting software)
- Flexibility on working days and hours (Cover for staff holiday and sickness)
- Presentable appearance
- Punctual
**Benefits**:
- Immediate start - £ 10.50 per hour
- Yearly appraisal
- No weekend working
- No sales targets
**Job Type**: Part-time
**Salary**: £10.50 per hour
Expected hours: 28 per week
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- No weekends
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Administrative: 2 years (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
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