Business Support Officer

3 months ago


Chelmsford, United Kingdom Mid and South Essex NHS Foundation Trust Full time

We are looking for a motivated individual with excellent communication, interpersonal and organisational skills who is dedicated to working as part of the team on a secondment. This opportunity has a arisen for a highly motivated B4 business support officer to join the performance, planning & healthcare analytics directorate.

The performance, planning & healthcare analytics directorate is at the heart of MSEFT planning, monitoring and analysis of performance. The post holder will support the senior team with administrative tasks and project work - as well providing PA support to the director of performance, planning & healthcare analytics. In turn, the role will give the post holder good exposure to the broad range of activities and teams across the MSEFT. The successful secondee will be highly organised, and comfortable working on simultaneous tasks while supporting project administration.

You will act as an assistant and diary manager to the Director of Performance, Planning & Healthcare Analytics, and will support the senior team with organisation of meetings involving multiple parties within and external to the organisation.

You will assist the Performance, Planning & Healthcare analytics directorate, providing administrative functions to support priority programmes of work. This includes being the first point of contact for any administrative asks within the team, often acting independently to create processes to best support the team.

You will also provide specialist co-ordination/administration support and advice to the team including the duties listed below:

- Responsible for creation of project/programme documentation for the team
- Responsible for the monitoring of projects/programmes and escalating exceptions to management.
- Acting as a point of contact for team, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously.
- Assist in the coordination and administration of receiving progress reporting data, and inputting, monitoring and checking data where required.

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.

We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.

From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.

Please see attached a full job description setting out the details of the role and responsibilities.


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