Lettings Officer

2 weeks ago


Norwich, United Kingdom Saffron Housing Trust Full time

We currently have an opportunity for a Lettings Officer to join the Lettings team. To be responsible for the letting of properties with mínimal void loss to Saffron.

**Key responsibilities include**:

- Allocating Saffron’s housing stock in line with Saffron’s Policies and Procedures.
- Liaising with Choice Based Lettings Schemes and Local Authority Nominations ensuring compliance with our service level agreements.
- Please see the full list of responsibilities on the Role Profile attached. _
- Relevant experience of working within lettings or a similar customer focused environment.
- An understanding of the importance of confidentiality and data protection of business information.
- Possess the following qualities:

- Friendly
- Polite
- Empathetic
- Professional
- Positive
- Enthusiastic
- Energetic
- Possess excellent communication and interpersonal skills, with the ability to liaise with various audiences both in writing and verbally.
- Excellent time management skills, including an ability to prioritise workload and meet targets.
- Well organised and methodical with excellent attention to detail.
- Able to work as part of a team and also able to work independently without the need of close supervision.
- Possess good IT skills to include Microsoft Word, Excel, Outlook and Teams.



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