Customer Services Administrator
2 weeks ago
Are you passionate about providing exceptional customer service? Do you thrive in managing detailed administrative tasks to ensure a seamless customer experience?
My client are seeking a proactive Customer Service Administrator to join their dedicated team. This role reports directly to the Customer Service Manager and is instrumental in managing and delivering the administration process relevant to post-contract and handover services to their clients and customers. Key Responsibilities will include:- Enhance customer satisfaction by ensuring timely feedback and completion of works within agreed timescales.
- Oversee subcontractor and supplier performance to ensure quality standards are met.
- Coordinate daily activities for Customer Service Operatives, aligning efforts with customers.
- Log and manage all incoming correspondence via phone, email, letter, and fax, ensuring same-day acknowledgement during business hours.
- Answer incoming calls promptly and manage the customer service telephone system.
- Handle general office administration tasks including document preparation and filing.
- Update CRM databases with customer data.
- Prepare and distribute defect sheets and job sheets with realistic timelines.
- Assist in preparing Handover Documentation Folders and maintain updated records.
- Obtain quotes for remedial works, raise orders, and process invoices as required.
- Participate in team meetings to report progress and address day-to-day issues.
- Strong organisational skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Experience in customer service and administration.
- Proficient with CRM systems and Microsoft Office.
- Ability to multitask and meet tight deadlines.
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Customer Service Administrator
2 weeks ago
Norwich, Norfolk, United Kingdom Select Appointments Full timeAre you passionate about providing exceptional customer service? Do you thrive in managing detailed administrative tasks to ensure a seamless customer experience? My client are seeking a proactive Customer Service Administrator to join their dedicated team. This role reports directly to the Customer Service Manager and is instrumental in managing and...
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Customer Service Administrator
2 days ago
Norwich, Norfolk, United Kingdom Reed Full timeWe are recruiting for an excellent role based with our client in Norwich. The company are long established and successful and are seeking a new team member to manage and deliver their administration process for their clients. The role will involves speaking with customers on the telephone, organising diaries, logging correspondence, some data inputting...
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Customer Service Administrator
4 weeks ago
Norwich, United Kingdom Bell Recruitment Full time**Customer Service Administrator** **Norwich** **£23,000 per annum** **Monday - Friday 8:30am - 5pm - Maternity Cover until Jan 2024 but view to potentially go permanent.** **Main duties will include**: Answering the phone Order processing Communicating with different departments to ensure customer's needs are met Accurate data inputting Please note...
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Customer Services Administrator
3 weeks ago
Norwich, United Kingdom Select Full timeAre you passionate about providing exceptional customer service? Do you thrive in managing detailed administrative tasks to ensure a seamless customer experience? My client are seeking a proactive Customer Service Administrator to join their dedicated team. This role reports directly to the Customer Service Manager and is instrumental in managing and...
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Customer Services Administrator
3 weeks ago
Norwich, Norfolk, United Kingdom Select Full timeAre you passionate about providing exceptional customer service? Do you thrive in managing detailed administrative tasks to ensure a seamless customer experience? My client are seeking a proactive Customer Service Administrator to join their dedicated team. This role reports directly to the Customer Service Manager and is instrumental in managing and...
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Customer Service Administrator
1 month ago
Norwich, United Kingdom Cooks Blinds & Shutters Ltd Full time**Job description** Cooks Blinds & Shutters Ltd are a successful family-owned Company, we are looking for a new member to join our team as a customer service administrator. This is an opportunity to work within a small and friendly team working mainly within the industrial/commercial sector. We are looking for somebody with an outgoing, friendly personality...
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Customer Service Administrator
4 weeks ago
Norwich, United Kingdom Cooks Blinds & Shutters Ltd Full time**Job description** Cooks Blinds & Shutters Ltd are a successful family-owned Company, we are looking for a new member to join our team as a customer service administrator. This is an opportunity to work within a small and friendly team working mainly within the industrial/commercial sector. We are looking for somebody with an outgoing, friendly personality...
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Customer Service Administrator
4 weeks ago
Norwich, United Kingdom Cooks Blinds & Shutters Ltd Full time**Job description** Cooks Blinds & Shutters Ltd are a successful family-owned Company, we are looking for a new member to join our team as a customer service administrator. This is an opportunity to work within a small and friendly team working mainly within the industrial/commercial sector. We are looking for somebody with an outgoing, friendly personality...
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Customer Service Administrator
1 month ago
Norwich, United Kingdom Cooks Blinds & Shutters Ltd Full time**Job description** Cooks Blinds & Shutters Ltd are a successful family-owned Company, we are looking for a new member to join our team as a customer service administrator. This is an opportunity to work within a small and friendly team working mainly within the industrial/commercial sector. We are looking for somebody with an outgoing, friendly personality...
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Service Administrator
2 days ago
Norwich, Norfolk, United Kingdom Shelter Full time €24,102Service Administrator - Norwich Salary: £24,102 per annum Contract: Permanent Full time: 37.5 hours per week Location: Norwich Closing date: Sunday 16th June 2024 at 11.30 pm We’re looking for an enthusiastic individual with office administration and customer service experience to join us as an Administrator and provide the support we need to help us...
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Customer Service Administrator
4 days ago
Breckland, Norfolk, United Kingdom Total Employment Full timeWe are looking for a detail-oriented and organised Customer Service Administrator to join a dynamic team. The successful candidate will play a pivotal role in supporting customer service operations, ensuring that all customer interactions are handled efficiently and effectively. This position requires excellent communication skills, strong administrative...
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Customer Service Advisor
2 days ago
Norwich, Norfolk, United Kingdom Adecco Full timeI am delighted to be recruiting on behalf of my amazing client for a Customer Care Advisor based in Norwich. If you have a positive and committed approach and experience within a Customer Service role, this could be the perfect opportunity for you! Our client is looking for 3 Customer Care Advisors to join their team. As a Customer Care Advisor, you will be...
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Customer Service
4 weeks ago
Norwich, United Kingdom Pertemps Network Group Full time**Customer Service**: - 176NorwichRSA**£12 Per Hour** - Full Time**Temporary** **Norwich, Norfolk** **Customer Service And Call Centre** **Job Description**: **I am looking for bright, sunny Customer Service individuals to work for student accommodation provider in Norwich** **Do you have a good customer service skills with a great "can do" attitude....
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Customer Service Administrator
4 weeks ago
Norwich, United Kingdom Adecco Full time**Customer Service Administrator (IT Kit Collections)** To work within a dynamic team providing customer service excellence through building The role of the customer service administrator (It Kit Collections) is to work within the deleivery and operations specialist team to reach out / Liaise with previous employees to arrange the uplift of the equipment,...
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Customer Service Administrator
1 month ago
Norwich, United Kingdom Manpower Full timeWe are recruiting for a Customer Service Administrator for our client based in Norwich. They are looking to expand their inbound customer services team and workforce. The working hours are 37.5 across Monday to Friday with a salary of £23,000 per annum (£12.30/hour.) Main duties include: - Delivering excellent customer service - Answering inbound calls...
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Business Support Administrator
1 week ago
Norwich, Norfolk, United Kingdom BWSC GENERATION SERVICES UK LTD Full timeReporting to the Plant Manager atSnetterton Renewable Energy Plant, you will be responsible for the day to day administration of the site, accounting and general procurement of goods and services to facilitate the operation of the site. You will provide general administration support to the sites management team and for general meetings as required and...
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Customer Service Advisor and Sales Administrator
2 weeks ago
Norwich, United Kingdom Atkinson Moss Full timeAtkinson Moss are very pleased to be recruiting for an IMMEDIATELY AVAILABLE Customer Service Advisor and Sales Administrator to join their clients small and friendly team, outside of Norwich. The ability to drive is essential as their office is based in a small village, Snetterton way. The successful candidate will be working on the 'service desk’...
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Customer Service Support
1 month ago
Norwich, United Kingdom Anglia DNA Services Full timeAnglia DNA is a real success story and has seen rapid growth which is set to continue under the leadership of its dynamic owner. The company provides a variety of medical tests from DNA samples, including parentage, drugs, alcohol, disease and many others. We are a small flexible team which has recently expanded to the extent that we require further Customer...
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Customer Service Administrator
1 month ago
Norwich, United Kingdom Reed Business Support Full timeOur clients employees are the key to their global success. They are industry leaders and their people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Theirhigh-performance culture is what allows them to drive sustained growth. Stronger together, they promote...
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Trainee Client Services Administrator
1 month ago
Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full timeMy client is a Norwich based Wealth Management company who provide investment and retirement advice to a High Net Worth client base. To support the Financial Planning Partners by providing back-office support where required, whilst working with the administration team. To learn all aspects of the administrative work involved in a busy financial services...