Coffi Co Penarth

5 months ago


Penarth, United Kingdom Coffi Co (Cardiff) Ltd Full time

Coffi Co is looking for a Full Time Supervisor to join our Penarth Team with immediate start.

Shifts are including weekends, full time 37.5 hrs/week on £12/hrs+tips.

**PLEASE ONLY APPLY IF YOU ARE A FULLY TRAINED, EXPERIENCED BARISTA.**

**About you**:
You’re charming, charismatic, kind and have a bubbly personality we would like to hear from you

**Requirements**:

- Fully trained Barista with knowledge of all kind of coffees.
- Previous coffee shop/restaurant supervisory experience is a must
- Well-organised and detail-oriented and able to multi-task.
- Must have excellent verbal and written English communication skills.

**_ Previous Barista experience is essential_**

**Life at Coffi Co**
Our cafes are busy, bustling and full of amazing food and culture. The team is super big-hearted and very talented - they’ll support you from day one. We're a big team so working here is requiring flexibility with shift patterns.

The Supervisor is responsible for assisting the store management in maintaining a positive environment, which provides fast, efficient, and friendly service ensuring a quality experience for both our customers and team members.

Store Supervisor assists in customer service, product knowledge and education, encouraging safe work practices, and a demonstrated commitment to our Coffi Co rules. This position directly supervises Team Members and acts as the manager on duty in the absence of the Assistant and/or Store Manager.

**Store Operations**:

- Maintains a clean, organised and stocked environment.
- Establishes effective and positive communication amongst all team members.
- Will provide guidance and actively set an example for team members, ensuring that all Standard Operating Procedures and cleanliness standards are maintained and followed.

**Service**:

- Pro-active in solving customer problems and satisfying customers in various situations.
- Ensures that all Team Members are greeting and responding to all customers with fast, efficient, friendly and personalised service. Strives to develop a rapport with customers by learning their names, favourite drinks and food items.
- Investigates and resolves customer incidents.

**Product**:

- Follows all Company drink recipes and procedures, maintaining the highest quality and consistent product standards

**Some of our benefits include**:

- Competitive hourly rate £12/hrs (plus tips)
- Annual pay review and increase from April
- Free hot drinks and 65% discount on food while on shift
- Discount in all of our cafes - 50% off everything.


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