Customer Support

7 months ago


Belfast, United Kingdom VANRATH Full time

Vanrath are working with an Innovative EV Company, assisting them with the recruitment of a **Customer Support** individual**.** The company has invested heavily in public Electrical Vehicle charging network infrastructure throughout Northern Ireland. Fantastic company to work in.

This is a Monday - Friday (9.00am - 5.00pm) position - **Permanent** position

This role will be based in the company's state of the art Dargan Crescent (**North Belfast**) office

**Salary**

£23,000 + other Additional Benefits (Top Company) + Fantastic work benefits and Environment..

**Responsibilities**
- Effectively addressing customer concerns and working with internal teams to find solutions.
- Ongoing training and knowledge of EV products and services, as well as assisting customers with the ordering process.
- Basic technical support, troubleshooting, and gathering customer feedback
- Accurately document customer interactions in the CRM system.
- Educating customers about the advantages of EVs, working with the sales and technical teams to provide a smooth and satisfactory customer experience.
- Follow health, safety, and company policies...

**The Ideal Person**
- Proven experience in customer service with strong communication and interpersonal skills.
- Skilled at analysing and resolving customer issues, can adapt to changes in a fast-paced environment
- INDJG_

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£23,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Application question(s):

- Does the Dargan Crescent address suit yourself?

Work Location: In person

Reference ID: AADSF2R-VRATH


  • Customer Advisor

    1 month ago


    Belfast, United Kingdom Hays Business Support Full time

    Your new company and role This organisation is a leading national bank that has offices based throughout Ireland and Northern Ireland. They offer excellent additional benefits and understand the importance of work-life-balance. In this role, you will be based in Belfast. There is the possibility that after 3 months, you might have the opportunity to work...


  • Belfast, United Kingdom Samsung Support Centre | Belfast Full time

    **Company description** Samsung Support Centre | Belfast We are a Samsung Support Centre based in Northern Ireland. We are proud to be the only Samsung Support Centre in Belfast offering same day repair to walk-in customers. We repair all, in and out of warranty, Samsung Smart Phones, Tablets and Wearables with the fastest possible lead time. **Job...


  • Belfast, United Kingdom Hays Business Support Full time

    About the Role: Our client is looking for a customer service individual who can provide exceptional support to customers and contribute to the growth and success of their business. As a Customer Advisor, you will be responsible for ensuring all terms and conditions are correct, including the instruction, maintenance and perfection of security, issuance of...

  • Customs Administrator

    7 hours ago


    Belfast, United Kingdom Hays Business Support Full time

    This organisation is looking for an experienced customs administrator, with experience of importing and exporting, to join their team. Based in Belfast harbour, they offer additional benefits and perks to increase their employees' experience. This role is Monday-Friday, 9am - 5:10pm, based in the office. Your new role In this role you be responsible for...


  • Belfast, United Kingdom Hays Business Support Full time

    We are looking for a detail-oriented Import/Export Coordinator to join our Hays Business Support team. This role requires strong knowledge of customs regulations, trade compliance, and logistics management.About the CompanyHays Business Support is a leading provider of recruitment services, offering a range of solutions to help businesses find the right...


  • Belfast, United Kingdom Hays Business Support Full time

    Hays Business Support is seeking an experienced Customs Administrator to join their team based in Belfast harbour. The ideal candidate will have a minimum of 2 years experience in a similar role and expertise in customs regulations on imports and exports.The salary for this position is estimated to be around £25,000 - £35,000 per year, depending on the...


  • Belfast, United Kingdom Hays Business Support Full time

    We are seeking a highly skilled Customs Operations Specialist to join our team at Hays Business Support. In this critical role, you will ensure the smooth execution of customs-related activities and contribute to the growth of our import and export operations.Compensation and BenefitsThe successful candidate can expect a salary between £45,000 and £65,000...

  • Customs Administrator

    24 hours ago


    Belfast, United Kingdom Hays Business Support Full time

    This organisation is looking for an experienced customs administrator, with experience of importing and exporting, to join their team. Based in Belfast harbour, they offer additional benefits and perks to increase their employees' experience. This role is Monday-Friday, 9am - 5:10pm, based in the office. Your new role In this role you be responsible for the...

  • Customs Administrator

    1 month ago


    Belfast, United Kingdom Hays Business Support Full time

    This organisation is looking for an experienced customs administrator, with experience of importing and exporting, to join their team. Based in Belfast harbour, they offer additional benefits and perks to increase their employees' experience. This role is Monday-Friday, 9am - 5:10pm, based in the office. Your new role In this role you be responsible...


  • Belfast, United Kingdom Hays Business Support Full time

    This organisation is looking for an experienced customs administrator, with experience of importing and exporting, to join their team. Based in Belfast harbour, they offer additional benefits and perks to increase their employees' experience. This role is Monday-Friday, 9am - 5:10pm, based in the office. Your new role In this role you be responsible...


  • Belfast, United Kingdom Hays Business Support Full time

    Company OverviewHays Business Support is a leading recruitment agency that specialises in finding top talent for various industries. We are currently working with a client who is seeking an experienced customs administrator to join their team.

  • Custom Trade Expert

    3 weeks ago


    Belfast, United Kingdom Hays Business Support Full time

    Job Summary:In a fast-paced environment, Hays Business Support is seeking an experienced Customs Administrator to join their team. This role involves importing and exporting goods while ensuring timely updates to computer systems and maintaining administrative efficiency. The successful candidate will contribute to the development and implementation of...

  • Customer Support

    7 months ago


    Belfast, United Kingdom Air Products Full time

    We’re Recruiting Regional Retail and Customer Support - UKI Ireland & Scotland (covering Scotland and Ulster). Home based with car provided. An exciting opening is now available for a process and customer focused professional. The Regional Retail and Customer Support role is responsible for providing support to the retail channel and end customers in...


  • Belfast, United Kingdom Hays Business Support Full time

    Hays Business Support is seeking a highly skilled Customs and Trade Administrator to join their team. The ideal candidate will have experience in customs regulations, import/export procedures, and trade compliance.About the RoleThis role involves ensuring that all imports and exports are compliant with international trade regulations and company policies.You...

  • Customer Support

    7 months ago


    Belfast, United Kingdom Black Fox Solutions Full time

    **Customer Support** **Belfast** **£23-27k (DOE)** Exciting opportunity for a someone looking to grow their career in the tech industry!! Join the sales team of a leading IT security company! Working Hours: 9-5.30pm M-F **The role**: - Deal with customer queries - Build relationships with internal teams, supplier and customers - Dealing with inbound...


  • Belfast, United Kingdom Hays Business Support Full time

    Your new company This organisation is a household name based on Aiport Road West, Belfast. They offer excellent benefits and career progression opportunities to their employees across all levels. This company is currently expanding across Northern Ireland and foresees a busy 2025 ahead of them! Your new role In this role you will be responsible for leading...


  • Belfast, United Kingdom Radius Payment Solutions Full time

    **Location**:Waters Edge, Clarendon Dock, Belfast, BT1 3BH **Hours**:Monday to Friday, (8:30am - 5:00pm) **Heard of us?** We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of...


  • Belfast, United Kingdom Kadence Full time

    There are few things that change everything, the world moving to hybrid working will be one of them. **Kadence** exists to make flexible work an advantage for organizations all over the world - powering a more positive, productive and personalized way of working. 9/10 of companies, $25tn of employee salaries and $22tn of office real estate is moving to...

  • Customer Support

    7 days ago


    Belfast, United Kingdom Ciena Full time

    **Since 1992, Ciena has been driven by a relentless pursuit of network innovation. We believe in a network that grows smarter, more agile, and more responsive every day. This means that when you digitally interact in your world - picking up the phone, streaming video, texting a friend or loved one - your interactions are being enabled by Ciena technologies....


  • Belfast, United Kingdom Hayward Hawk Professional Services Full time

    **Hayward Hawk **are working in partnership with a reputable renewable energy provider within Belfast who are seeking a Customer Support Executive to join their team. **The role**: As a Customer Service Support Executive, you will represent our client's commitment to customer satisfaction. In this role, you will be responsible for engaging with customers...