Case Administrator

5 months ago

Gloucester, United Kingdom Ministry of Justice Full time

**Case Administrator (Programmes) Gloucester Full time & Part Time - 77567**
**£20,126 - £23,182**
**Gloucester**:
Role encompasses monitoring waiting lists and spreadsheets, scheduling people on probation onto programmes, working as part of the wider programmes team.

**Overview of the job**

This is an administrative job within the Probation Service.

**Summary**

The job holder will provide administrative support within the Probation Service (PS), ensuring that staff and people on probation are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.

In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

This role may involve some out of hours work.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

**Responsibilities, Activities & Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases.
- Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
- Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
- Provide cover for an effective and efficient reception and telephone enquiry service.
- Act as single point of contact within unit for specialist area of work as required.
- Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
- Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
- Carry out enforcement administration as required.
- Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
- Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
- Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed.
- Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
- Undertake specific Visor administration tasks in accordance with the procedures.
- Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and distributing notes/minutes and action points.
- Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.
- Provide cover within the unit and to other units within the LDU and Division as appropriate.
- Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.
- To work within the aims and values of PS and HMPPS.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

**Behaviours**
- Delivering at Pace
- Making Effective Decisions
- Working Together
- Changing and Improving
- Managing a Quality Service

**Ability**
- Ability to use databases
- Good keyboard and IT skills including proficiency in MS Office Word, and basic skills in Excel
- Possess basic numeric skills

**Experience**
- Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour
- Use and work on own initiative

**Salary**:
£20,126 - £23,182

**Additional Information**:
**Working Arrangements & Further Information**

Standard working hours are 37 hours per week excluding breaks which are unpaid.

**Benefits**

The MoJ offers a range of benefits:
**Annual Leave**

Annual leave is

  • Case Management Administrator

    6 months ago

    Gloucester, United Kingdom Wynne-Jones IP Ltd Full time

    Wynne-Jones IP is a UK and European IP firm specialising in patents, trade marks, designs, IP strategy, IP licensing and enforcement, IP audits and IP renewals. We certainly know our stuff in IP rights and we’ve been helping businesses to protect business assets for nearly 60 years. Our portfolio spans an impressive mix of private individuals,...

  • Debt Recovery Case Administrator Apprenitce

    6 months ago

    Gloucester, United Kingdom Lifetime Training Full time

    At Asset Management Services, you will be working towards a Customer Service Level 2 apprenticeship over the course of 15 months. You will be assisting with debt recovery services and administration. Key Responsibilities: - Carry out Primary Action Services on all HMRC cases. - Carry out all administrative activities relating to HMRC incl. Primary Action...

  • Case Administrator

    5 months ago

    Gloucester, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 305022**Salary**: - £20,126 - £23,182**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time, Part-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to...

  • Experienced Lead Case Manager

    1 month ago

    Gloucester, Gloucestershire, United Kingdom NHS Full time

    About the RoleThe NHS Gloucestershire Integrated Care Board is seeking a highly skilled and motivated Case Worker Team Lead to join their Continuing Healthcare Team. The successful candidate will be responsible for leading a small team of case workers in providing effective and efficient liaison between the CHC Clinical staff and care providers.The ideal...

  • Legal Case Assistant

    5 months ago

    Gloucester, United Kingdom Equilaw Full time

    A fantastic opportunity for you to kick start your professional career! Equilaw are an award-winning Law firm with a niche focus on Equity Release. Our success has been built by our dedicated staff and their commitment to providing exceptional customer service to our clients. Full training for the role will be provided and our ethos is to promote from...

  • Legal Case Assistant

    6 months ago

    Gloucester, United Kingdom Equilaw Full time

    A fantastic opportunity for you to kick start your professional career! Equilaw are an award-winning Law firm with a niche focus on Equity Release. Our success has been built by our dedicated staff and their commitment to providing exceptional customer service to our clients. Full training for the role will be provided and our ethos is to promote from...

  • Legal Administration Assistant

    5 months ago

    Gloucester, United Kingdom Service Care Full time

    Service Care Solutions are looking for a part-time Legal Administration Assistant to work within the Gloucestershire Police on a 3-month initial contract. **Location**: Waterwells Police HQ **Job roles/responsibilities**: The purpose of this role is to work within the Constabulary's Legal Services Department providing a range of administrative functions to...

  • Intellectual Property Administrator

    6 months ago

    Gloucester, United Kingdom Wynne-Jones IP Ltd Full time

    **Intellectual Property Administrator** Wynne-Jones IP is a UK and European IP firm specialising in patents, trade marks, designs, IP strategy, IP licensing and enforcement, IP audits and IP renewals. We have been helping businesses to protect IP for nearly 60 years. Our client portfolio spans an impressive mix of private individuals, multinationals, large...

  • Renewals Administrator

    1 day ago

    Gloucester, United Kingdom CV-Library Full time

    Renewals Administrator Location: Gloucester Salary: £25,000 Full time - 35 hours a week Are you an upbeat individual eager to work within a positive family feel environment? Do you have a great eye for detail and can work to your initiative? My client is looking for a switched-on individual who is wanting to step into a long term role where training...

  • HR & Payroll Administrator

    6 months ago

    Gloucester, United Kingdom GB Solutions Full time

    HR & Payroll Assistant £25,000 - £30,000 Gloucester (office-based) Are you an organised and detail-oriented individual with a passion for HR and a knack for handling payroll duties and administrative tasks? If so, we have the perfect opportunity for you! Our friendly client is seeking a talented HR & Payroll Assistant to join their team and support...

  • Bereavement Services Administrator

    6 months ago

    Gloucester, United Kingdom Winstons Wish Full time

    Job description As part of the Bereavement Services Team, the Bereavement Services Administrator will play a vital role in ensuring the seamless communication with children, young people, parents, carers and professionals. The Bereavement Services Administrator will provide excellent administrative support for all referrals, booking and case closure...

  • Administrative Support Specialist

    1 month ago

    Gloucester, Gloucestershire, United Kingdom Brackenberry Full time

    We are seeking a skilled Administrative Support Specialist to assist with the appointment of a Panel Administrator and Note Taker on a 6-month contract, with a high likelihood of extension at the client's discretion.Rate of Pay: £12.80 - £15.72 per hourKey Responsibilities:Collect and maintain records or databases to provide information for use by...

  • Administrative Officer

    5 months ago

    Gloucester, United Kingdom Ministry of Justice Full time

    Salary 1 - £22,940 Number of jobs available 1 - 2 Detail of reserve list 1 - 12 Months Region 1 - South West City/Town 1 - Gloucester Building/Site 1 - Gloucester Crown & County (and Cheltenham), GL1 2DE, NPS TWYVER HOUSE GLOUCESTER, GL1 1DR Grade 1 - AO Organisation Grade for MoJ 1 - AO Post Type 1 - Fixed Term Duration of appointment 1 - Up to 12...

  • Data Entry Administrator

    6 months ago

    Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Accurate and complete data entry of maternity information onto Infoflex and Trak Care. Prioritising workload to meet deadlines. - Demonstrate excellent communication skills, responding to patient, staff and visitor requests appropriately - Analyse and deal with routine non-clinical problems, following Trust policy and using own initiative to ensure a...

  • Systems Administrator

    6 months ago

    Gloucester, United Kingdom Safran Full time

    **Job description**: Job Title Systems Administrator Location Gloucester, UK **Job Description**: Safran Landing Systems is the world leader in aircraft landing and braking systems and is at the forefront of contributing to safer, more sustainable aviation for current and future generations. We design, test, manufacture and assemble landing gear used on...

  • Case Manager

    4 weeks ago

    Gloucester, United Kingdom Victim Support Full time

    About the RoleThis is an exciting opportunity for a full-time adult caseworker to join the team at Victim Support Gloucestershire, working 37.5 hours a week.Key ResponsibilitiesEffectively manage a caseload of self-referrals or referred service users, delivering excellent services which support the commissioners and their service goals to victims.Ensure each...

  • Bank Secretary for Chemical Pathology Administration

    4 weeks ago

    Gloucester, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Main ResponsibilitiesTo provide an efficient administrative service to the Chemical Pathology consultants, the ideal candidate will possess excellent communication and administrative skills, be flexible, proactive, and have a can-do attitude at all times.Key DutiesAnswer the main laboratory enquiry line, provide hospital staff, GPs, and patients with...

  • Engineering Systems Administrator

    4 weeks ago

    Gloucester, Gloucestershire, United Kingdom Safran companies Full time

    Job Title: Engineering Systems AdministratorJob Summary: We are seeking an experienced Engineering Systems Administrator to join our team at Safran Landing Systems. As an Engineering Systems Administrator, you will be responsible for supporting the implementation of all Engineering/IS projects or new digital initiatives as assigned within the UK and Asia...

  • Data Entry Administrator

    6 months ago

    Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    **Data Entry Administrator**: 22.5 hours a week We are recruiting for a data entry administrator to work within the women and children’s admin team focusing on the accurate and complete entry of maternity data onto a variety of trust systems. This role will suit somebody with good attention to detail, that is able to work as part of a team and...

  • Administrator and Data Co-ordinator, Band 3

    6 months ago

    Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Due to expansion in the Team, the Patient Investigation and Learning Team are looking for an additional flexible, dedicated and resilient Band 3 Administrator and Data Co-ordinator. A main component of the role is to provide a full and confidential administrative service (primarily supporting the complaints process), to maintain accurate and up to date...