Accommodation Officer

2 weeks ago

Cambridge, United Kingdom Mander Portman Woodward Full time

Kensington Student Services (KSS) provides accommodation for international and UK-based sixth form students(ages 16+) studying in Cambridge.

We are looking for an Accommodation Officer to join our friendly, thriving and successful team at KSS Cambridge. This role is for 40 hours per week, and includes live-in accommodation for the post holder.

**About The Role**

You will:

- Promote and safeguard the welfare of all students at KSS Cambridge
- Engage with students, building professional yet caring and supportive relationships.
- Escalate any immediate safeguarding, medical or welfare concerns to senior management via escalation process and investigate where appropriate.
- Monitor students’ and room cleanliness via daily welfare checks/interactions and weekly inspections
- Assist with the marketing, letting and promotion of the accommodation portfolio.
- Ensure all external correspondence related to the management of the property and the well
- being of residents (eg from guardians, parents, college staff) is handled efficiently and appropriately
- Ensure all internal correspondence between staff and residents is handled efficiently and appropriately, with student records and files updated as necessary
- Devise the Residence Assistant rota and manage any periods of leave / sickness to ensure 24/7 onsite support for residents and KSS staff.
- Undertake risk assessments for enrichment activities and ad-hoc risk assessments for any changes in residents’ circumstances
- Conduct daily site walkabouts and perform health and safety checks and update site files.
- Be contactable at all times when on shift/on call

**About You**

You have:

- Experience of supporting young people aged 14+, preferably within an educational context
- Experience of accommodation services/student services
- An approachable, friendly, and professional communication style, both orally and in writing
- Confidence in using Microsoft Office, as well as online systems/databases
- An inspiring, confident and positive attitude to maintaining student discipline
- A team-focused attitude, and a willingness to support others

**The Perks**

KSS offer:

- A competitive salary
- Guaranteed Income Protection with payment of 75% of your salary minus state benefits
- Life Assurance with payment of 4 times your salary
- Enrolment in an Aviva pension plan
- Access to Salary Extras, offering discounts on cinema tickets, days out, and purchases with household names.

**Commitment to Safeguarding**

KSS is committed to the safeguarding and promotion of the welfare of children and young people. Applicants for the role must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. Further details of what this includes are found in Recruitment, Selection and Disclosure Policy.

**Salary**: £19,366.73-£63,378.25 per year

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Housing allowance

Schedule:

- 10 hour shift
- 8 hour shift
- Overtime

Work authorisation:

- United Kingdom (required)

Work Location: One location

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