Performance Team Administrator

3 months ago

Croydon, United Kingdom HM Revenue and Customs Full time

**Details**:
**Reference number**:

- 346426**Salary**:

- £28,612**Job grade**:

- Administrative Officer**Contract type**:

- Permanent**Business area**:

- HMRC - CFO Group - CFO Corporate Support**Type of role**:

- Finance**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- CroydonAbout the job

**Job summary**:
Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.

Visit our YouTube channel to watch the full series and come and discover your potential

This role offers an outstanding view of the whole of Chief Finance Officer (CFO) Business Group and how it operates internally, as well as the role it plays in supporting wider organisation objectives.

We offer you the opportunity to:

- Support delivery of the monthly performance hub and metric cycle, as we provide insight and analysis of metrics and data for senior leaders.
- Effectively communicate with customers, data providers and stakeholders to build strong relationships.
- Attend Deputy Director performance hub discussions as note-taker, capturing and issuing action points.

**Job description**:

- Are you looking for a role that offers you lots of learning and development opportunities?
- Do you feel comfortable using Office 365?
- Have you got the organisational skills to manage multiple calendars and priorities?
- If you answered yes, then our Performance Team Administrator role could be for you
- We are looking for someone who can be the spine of our crucial team, you need to have an eye for detail when you take minutes from meetings, take away action points from calls and send out agendas. As such you need to be confident and engaged when talking to partners across all levels of the business.
- We are a small, and vitally important, team of 12 who deliver an efficient and effective performance management service to senior leaders. We provide this at the highest level and help support decision making for c.3000 people.
- This is a hybrid-working role and you will be required to work from our Croydon office at least 60% of your working week (in line with the coming expectations within CFO). As a team we currently work across Croydon and Worthing. Occasional travel to Worthing will be necessary with advance notice.
- The duties/responsibilities listed describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.
- We will be there to support you with any training that you need to successfully do this role, and we will guide you to make sure that there is a clear progression route if you want it, to start a career within HMRC.**Person specification**:
As our Performance Team Administrator, we would look for you to provide full administrative support and co-ordination for all Performance Hubs, including commissioning for hub updates, managing distribution lists, acting as secretariat, organising Performance Hub meetings, providing note-taking services and issuing action points.

You will get to liaise and engage with relevant partners and customers across the organisation, building strong relationship built on trust.

Part of your role will also be supporting the work of the team, this can be through diary management, maintenance of our SharePoint library, or any variety of admin talks that ensure we meet our service level agreements. You will also be organising and maintaining accurate records of performance data ensuring databases, filing and information logs are up to date an in line with retention policies.

**Essential Criteria**:

- Experience of using Microsoft Office 365 tools is a requirement for this role, so we would like you to have an intermediate level of capability.
- Excellent communication skills.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Managing a Quality Service
- Delivering at Pace
- Communicating and Influencing
- Working Together

**Benefits**:

- Learning and development tailored to your role.
- An environment with flexible working options.
- A culture encouraging inclusion and diversity.
- A Civil Service pension with an average employer contribution of 27%.

Find more about HMRC benefits in 'Your little extras and big benefits handbook' for further information or visit Thinking of joining the Civil Service.

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and E

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