Food and Beverage Assistant

5 months ago


Coleford, United Kingdom The Butchers Arms Full time

**Food and Beverage Assistant**

Work Location - The Butchers Arms, High Street, Clearwell, Gloucestershire, GL16 8JS

A Food & Beverage Assistant with The Butchers Arms is responsible for working in all areas of Food and Beverage as needed to deliver an excellent customer experience.

If you understand the importance of upholding a reputation and value the effort it takes to provide a high standard of hospitality, you may be just the person we are looking for to work as a team member with The Butchers Arms. At The Butchers Arms we strive to achieve an excellent customer experience every time.

**What will I be doing?**

As a Food & Beverage Assistant, you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent standard of hospitality. A Food & Beverage Assistant would also be required to take and deliver customer orders and work to achieve targets set by management. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Welcome guests in a polite and friendly manner
- Take and deliver customer orders, consistently demonstrating high levels of customer service
- Prepare set ups for tables and/or rooms
- Follow cash handling procedures
- Manage guest queries in a timely and efficient manner
- Up-sell with our products
- Ensure compliance of brand standards
- Ensure cleanliness of work areas
- Comply with managements security, fire regulations and all health and safety legislation
- Comply with local licensing laws
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working
- Able to work in all areas of Food & Beverage including Bar, Kitchen, Restaurant, Room Servicing and Beer Gardens.

**What are we looking for?**

A Food & Beverage Assistant at The Butchers Arms is always working on behalf of our customer and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Positive attitude
- Good communication skills
- Commitment to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous Food & Beverage and/or industry experience
- Experience with cash handling
- Knowledge of Food Hygiene Regulations

**Job Types**: Full-time, Part-time

Expected hours: No less than 16 per week

Day range:

- Every weekend
- Holidays

Physical setting:

- Bar
- Hotel
- Pub
- Restaurant

**Experience**:

- Hospitality: 1 year (preferred)

Work Location: In person


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