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Account Manager

4 months ago

Manchester, United Kingdom Seriun UK Full time

**Account Manager | Manchester or Barrowford | Full Time | £20,000 - £50,000 depending on experience + uncapped commission**

Founded in 2003, Seriun is an award winning Managed Service Provider in the North West and has been digitally transforming businesses since 2003 through innovative IT Support, Telecoms and Software solutions. The business has one serious goal which is toprovide suitable technology for customer requirements.

We are a team of 30 and our vision is to inspire and empower everyone to get the best out of technology. The culture within the business is very strong with numerous people socialising outside of work in a none forced manner from management.

You will present and promote the Seriun brand and full project range to customers, identifying gaps in their current offering and highlighting opportunities for cross selling our alternative services.

This role will be hybrid after probation, 3 days in the office, 2 out. You will also be part of the “On Call” rota every 3 months for 1 week duration.

**What can Seriun give to you?**
- Tools to get the job done - A new high-spec Dell laptop and mobile phone expenses
- Training included a supplier training portal for certifications, the business will pay for two exams
- Full appraisal system in place and regular reviews for progression
- Cashback Healthcare Plan
- Career and personal development
- Annual away day for feedback and positive change
- Fun CSR activities, a friendly environment and a relaxed workplace
- Social days/evenings out and the Seriun festival (coming soon)
- Hot lunch on the last Friday of every month, with a catered-for style lunch every quarter
- Xmas parties (which are on another level)
- Weekly fruit basket, tea, coffee and fruit juice provided
- Inpowa - employee reward system - prizes for the great work you do
- Annual incremental holidays (maximum of 5 extra days after 3 years’ service)
- Ability to purchase holidays
- Long service rewards and awards
- Pension Scheme
- Career Progression policy of internal recruitment over external
- Company car
- electric vehicle is provided for currently zero BIK

**Are you the right person for us?**
- Business development or Account Manager experience within an MSP - 2+ years
- Proven sales track record
- Market knowledge - good understanding of MS 365, computer solutions and telecoms
- Ability to build rapport
- Good time management
- Communication/negotiation skills
- Experience in IT/telecoms support
- A valid UK driving licence

**What will your role as an Account Manager look like?**
- Determining technology solutions to suit our customers’ current and future technology requirements
- Conducting research to identify new markets with the current customer base
- Building solid relationships with customer in face to face and virtual meetings
- Promoting Seriun’s products and services and maintaining awareness of these
- Preparing sales contracts in line with GDPR
- Using CRM systems to record activity
- Preparing sales proposals for complex solutions, including using SharePoint, Visio and Seriun management systems to create diagrams of current and future systems
- Working on commercial elements of proposals such as net margin and supplier discussions where required
- Monthly warranty renewal process for the customer base
- Maintaining sales training and accreditations in line with role offer and also company requirements
- Proposing basic commodity sales such as laptops, pc, monitors etc when required
- Assisting Sales Administrator within the business with more complex commodity sales
- Assisting Business Development role within the business on complex solutions and coverage of this role for holidays and sickness
- Attending virtual and on site meetings with prospects and customers when required
- Proactive work on cross selling solutions across the customer base
- Delivering suitable on site work when requested by other teams within the business, such as delivering hardware or very basic setup within experience range to assist with any resource limitations within the business

**_If your CV is successful, you will be contacted for a telephone interview and then in person._**

**If you are ready to start your career at Seriun, then click APPLY now We can’t wait to hear from you