Administrator - Immigration, Refugee and Asylum Team

2 weeks ago


StokeonTrent, United Kingdom Citizens Advice Full time

**Position**: Administrator - Immigration, Refugee and Asylum Team

**Location**: Stoke on Trent

**Closing date**: 07 June 2023

**Role details**:
**Job title**: Administrator - Immigration, Refugee and Asylum Team

**Location**: Stoke on Trent

**Salary**: £20,500

**Salary pro rata**: No

**Hours per week**: 37.5

**Type of contract**: Permanent

**Closing time**: 17:00

**Interview date**: 15-06-2023

We are recruiting an Administrator to join our Immigration and Asylum caseworkers - undertaking complex and varied administration tasks and supporting caseworkers to manage caseloads of specialist legal work and to engage with clients on a one-to-one basis over the phone and face to face.
- Have strong communication skills.
- Be able to manage deadlines and support colleagues to do likewise.
- Have experience of working with the general public.
- Work well within a team.
- Have a good level of IT skills (Microsoft 365)
- Be able to follow our policies and procedures.
- Be able to observe confidentiality and understand the importance of Equality and Diversity in their work.

We offer a supportive culture within a charity setting committed to social justice. Because our people always go the extra mile to help our clients, we reward them with an attractive remuneration package with excellent terms and conditions of employment. We value diversity, promote equality and challenge discrimination.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.


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