Part-time Receptionist

4 days ago


Diss, United Kingdom CVS UK Ltd Full time

CVS Group is one of the largest integrated veterinary groups in Europe with a turnover in excess of £500M, over 600 veterinary practice sites across the UK, Ireland and the Netherlands and 7500 employees. Alongside veterinary practices, we also operate pet crematoria, laboratories, a distribution centre, an online business and buying groups.

We have a fantastic opportunity for a **Part-time Receptionist** to join our friendly team based in Diss on a permanent, part-time basis. The hours of work are 30 hours a week Monday - Friday.

**Key responsibilities include**:

- Ensure an excellent first impression of the company on answering calls and welcoming visitors
- Answer calls in a timely manner, remaining polite, calm and professional at all times
- Direct callers to the correct end recipient, department/team or practice
- Booking travel & accommodation including hotel rooms and meeting rooms
- Monitor phone lines when callers are waiting on hold, and address them when hold times become too long
- Take messages when necessary, ensuring they are passed on to the intended recipient in a timely manner
- Welcome visitors to the office in a friendly, helpful and professional manner
- Provide on-site technical and administrative support to colleagues and visitors

**Skills and experience required**:

- Previous experience in a “front of house” role
- Previous experience operating a busy reception
- Excellent written/verbal communication and interpersonal skills, including the ability to use positive language
- Co-operative and solution-focussed, in addition to a strong customer and team focus
- High level of skill in using technology, including software such as Microsoft Office packages, internet and databases, and technology hardware, such as laptops, projectors, printers, phones, binding machines, etc
- Demonstrated ability to stay calm and work effectively under pressure
- Demonstrated ability to work independently with mínimal supervision

**In addition to a competitive salary we offer benefits including;**
- Up to 7 weeks holiday (with our buy/sell holiday scheme after qualifying period) + Bank Holidays
- 1 day extra holiday per year up to 5 years
- Access to our industry leading sharesave scheme
- Enhanced maternity/paternity/adoption leave
- Heavily discounted pet healthcare
- Continued professional development
- A range of flexible benefits such as Perkbox, GymFlex and Cycle to Work to suit your needs



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