Experienced Veterinary Receptionist

7 months ago


Diss, United Kingdom CVS UK Ltd Full time

We have a fantastic opportunity for an Experienced Receptionist to join our team at Linden House This is ideally a full time, permanent role working 40 hours per week with a share of late shifts and Saturday mornings (1 in 4) but flexible working will always be considered.

Starting salary NMW +3%, additional dependant on experience and responsibilities undertaken.

You must have experience working as a Receptionist or in a customer-facing role with telephone experience. Specifically we are looking for someone who is detail orientated, with high IT literacy, excellent communication and organisational skills.

Previous experience in veterinary or animal care would be preferred but more important is a positive friendly attitude and the ability to remain calm under pressure, even in difficult circumstances. You will need be able to show empathy in each situation you encounter, from sharing the excitement of a puppy's first visit to comforting a client who has received bad news.

Main duties include:

- Processing food and medication requests
- Booking appointments, greeting clients on arrival and following the visit through on Robovet
- Manage and record client and pet information securely
- Taking payments after consults or procedures, cashing up on late shifts
- Cleaning the reception area, ensuring the desk and waiting areas are kept tidy at all times

Additional duties for this experienced role may include:

- Responsibility for weekly and monthly health and safety checklists
- Fire Warden duties
- Assisting with month end reconciliation spreadsheets, petty cash and banking
- Using the Robovet system to manage the appointment diary
- Refreshing and maintaining our practice social media presence

In the last year CVS have reinvigorated our company EDI Committee and created five Colleague EDI Groups with focuses on Ability & Neurodiversity, Ethnicity, Gender, LGBTQ+ and Social Mobility. Our focus is on making CVS a great place to work and to have a career for everyone, no matter who you are, your background, or how you identify.

We know that benefits are key, and that your personal priorities will differ from others. You will have access to our Client Care Hub, a dedicate space on our Knowledge Hub for all client care training and resources. Holidays, pensions, discounts, paternal leave or share save schemes might be your priority. If you'd like to learn more, contact our recruitment team or you can find a list at on our careers site CVS Employee Benefits
- what we can offer you. (cvsukltd.co.uk)


  • Receptionist

    6 months ago


    Diss, United Kingdom CVS UK Ltd Full time

    A fantastic opportunity has arisen in for a full time **Receptionist **with strong Administrative skills to join the team based in our Diss Support Office. We are a professional and personable team working in a busy environment, which makes the role varied and interesting. **About CVS**: CVS Group plc is one of the largest integrated veterinary services...


  • Diss, Norfolk, United Kingdom Bright Leaf Recruitment Full time

    Veterinary Surgeon Role: We are seeking an experienced and skilled veterinary surgeon to join our client's practice in Norfolk, where you will play a key role in delivering high-quality medical care to patients.Key Responsibilities: As a veterinary surgeon, you will be responsible for performing routine soft tissue procedures, conducting medical...

  • Receptionist

    7 months ago


    Diss, United Kingdom Bupa Dental Care Full time

    Bupa Dental Care Diss are looking for a Dental Receptionist to join their experienced team. Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented...


  • Diss, Norfolk, United Kingdom Bright Leaf Recruitment Full time

    Bright Leaf Recruitment is excited to present an exceptional opportunity for a Graduate Veterinary Surgeon to join a reputable veterinary practice located on the Norfolk Suffolk borders. This ideal role is suited for experienced veterinary surgeons with around 12 months or more of experience.The practice offers an excellent first opinion service in the area,...


  • Diss, Norfolk, United Kingdom Bright Leaf Recruitment Full time

    Company Overview: Bright Leaf Recruitment presents an exciting opportunity for a motivated and experienced veterinary surgeon to join our client on the Norfolk Suffolk borders.Salary: An attractive salary is offered, commensurate with experience, with an estimated annual salary of £80,000 - £100,000.Job Description: Our client offers an excellent first...


  • Diss, Norfolk, United Kingdom purovets Full time

    We are seeking an experienced Veterinary Surgeon to join our team at purovets in the beautiful county of Norfolk. Our hospital is a modern, forward-thinking small animal facility with state-of-the-art technology and a strong commitment to providing exceptional patient care.The successful candidate will have a good level of GP competence and routine small...


  • Diss, United Kingdom CVS UK Ltd Full time

    At CVS Group we are one of the largest integrated veterinary groups in Europe with a turnover in excess of £500M, over 500 veterinary practice sites and over 8000 CVS colleagues located across the UK, Ireland and the Netherlands. Alongside veterinary practices, we also operate pet crematoria, laboratories, an e-commerce business and buying groups. Due to...


  • Diss, Norfolk, United Kingdom purovets Full time

    PuroVets is seeking a highly skilled small animal veterinary surgeon to join our dynamic team in Norfolk. As a leading provider of veterinary services, we are committed to delivering exceptional patient care and outstanding customer service.We offer a competitive salary package up to £60,000 DOE, which includes a generous CPD allowance, private healthcare,...

  • Veterinary Surgeon

    18 hours ago


    Diss, Norfolk, United Kingdom purovets Full time

    **Job Overview**Purovets invites applications for a full-time Veterinary Surgeon position in our Norfolk branch. This exciting opportunity offers a chance to work in a modern, well-equipped hospital with a friendly and experienced team.Key responsibilities include:Conducting routine small animal surgery and consultationsHandling and working up complex...


  • Diss, Norfolk, United Kingdom purovets Full time

    Role Overview:We are seeking an experienced Veterinary Surgeon to join our dynamic small animal hospital in Norfolk. As a key member of our team, you will be responsible for conducting routine surgeries and consultations, as well as handling and working up complex cases.About Our Hospital:We are a modern small animal hospital equipped with state-of-the-art...


  • Diss, United Kingdom CVS UK Ltd Full time

    At CVS Group we are one of the largest integrated veterinary groups in Europe with a turnover in excess of £500M, over 500 veterinary practice sites and over 8000 CVS colleagues located across the UK, Ireland and the Netherlands. Alongside veterinary practices, we also operate pet crematoria, laboratories, an e-commerce business and buying groups. We...


  • Diss, Norfolk, United Kingdom CVS Group plc. Full time

    Roles and ResponsibilitiesWe are seeking an experienced Accounts Payable Team Leader to join our team on a 9-month fixed-term contract. The role will be hybrid, with three days per week at our office in Diss and two days from home.This position supports the Transactional Finance Manager in the Groups Accounts Payable function and leads a team of eight. Key...


  • Diss, United Kingdom Agricultural and Farming Jobs Agency Full time

    **Horticultural Sales Executive** **Location of the Job**:Suffolk, Norfolk - East Anglia. **Salary Package**:£30,000 - £35,000 basic salary depending on experience. **Plus Benefits**: - Pool car for visits. - 24 days holiday plus bank holidays. - Work based pension scheme. - Staff discount. **Additional Information**: - This is a permanent full-time...