Head of Collections

7 months ago


London, United Kingdom Talent Heroes (client ATS) Full time

We are a leading FinTech company revolutionising the financial industry. We are committed to driving financial inclusion and helping individuals manage their finances effectively. We are seeking a highly experienced and dynamic Head of Collections to join our team. In this critical role, you will lead and drive our collection’s function, ensuring the development and implementation of effective strategies, optimising processes, maintaining regulatory compliance with the FCA, and managing a high-performing collections team. The Head of Collections will play a vital role in shaping the future direction of our collections operations and driving financial success for the organisation.

**Requirements**:

- Proven experience in a senior collections leadership role.
- In-depth knowledge of collections strategies, best practices, and industry trends.
- Strong understanding of regulatory requirements and compliance frameworks related to collections operations.
- Familiarity with relevant consumer protection regulations.
- Demonstrated ability to develop and execute collections strategies that drive results and improve debt recovery rates.
- Excellent leadership and team management skills, with the ability to motivate and inspire a diverse team.
- Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Effective communication and interpersonal skills to build relationships and collaborate with stakeholders at all levels.
- Proven track record of driving process improvements and operational efficiencies within a collections function.
- High level of integrity, professionalism, and ethical conduct

Join our team as the Head of Collections and play a key role in driving financial success while ensuring exceptional customer experiences



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