![THE CLOUT AGENT LTD](https://media.trabajo.org/img/noimg.jpg)
Customer Assistant
1 week ago
We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will play a crucial role in providing exceptional customer service and support to our clients. You will be responsible for assisting customers with their inquiries, promoting products or services, and ensuring customer satisfaction.
**Duties**:
- Sell products or services to customers based on their needs and preferences
- Up sell additional products or services to maximize sales opportunities
- Communicate effectively with customers in a professional and friendly manner
- Provide product information and educate customers on features and benefits
- Maintain accurate customer records and update information as needed
- Collaborate with team members to ensure a seamless customer experience
**Skills**:
- Excellent communication skills, both verbal and written
- Strong phone etiquette and active listening skills
- Ability to effectively communicate complex information in a clear and concise manner
- Exceptional time management and organizational skills
- Strong attention to detail and accuracy in handling customer information
- Ability to work well under pressure in a fast-paced environment
- Proven ability to up sell products or services
Pay: From £23,853.00 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Edinburgh: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 08/05/2024
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