Customer Assistant

2 weeks ago


Edinburgh, United Kingdom CSP U.K. LTD Full time

We are seeking a motivated and customer-focused individual to join our team as a Customer Assistant. As a Customer Assistant, you will play a crucial role in providing exceptional service to our customers and ensuring their satisfaction.

**Responsibilities**:

- Assist customers with their inquiries, providing accurate and helpful information
- Up sell products or services to maximize sales opportunities
- Manage time effectively to ensure prompt and efficient service
- Communicate effectively with customers, both in person and over the phone
- Demonstrate proper phone etiquette when handling customer calls
- Sell products or services based on customer needs and preferences

**Skills**:

- Strong communication skills, both verbal and written
- Ability to upsell products or services effectively
- Excellent time management skills to prioritize tasks efficiently
- Organisational skills to maintain an orderly work environment

Join our team as a Customer Assistant and be part of a dynamic and customer-centric organisation.

Pay: From £24,975.00 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Edinburgh: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 16/05/2024


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