Customer Assistant

3 weeks ago


Edinburgh, United Kingdom CPG Consultants Full time

We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will play a key role in providing exceptional customer service and support to our clients. This position offers the opportunity to work in a dynamic and customer-focused environment.

**Duties**:

- Assist customers with inquiries, product information, and purchases
- Excellent customer service by addressing customer concerns and resolving issues promptly
- Up sell products and services to enhance customer experience
- Demonstrate strong time management skills to handle multiple tasks efficiently

**Skills**:

- Excellent phone etiquette when interacting with customers over the phone
- Ability to sell products effectively while meeting customer needs
- Organizational skills to maintain records and manage tasks efficiently
- Effective communication skills to interact with customers and team members

Join our team as a Customer Assistant and be part of a dedicated group committed to delivering exceptional service to our valued customers.

**Salary**: From £23,875.00 per hour

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Edinburgh: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 25/04/2024


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