Service Desk Manager
4 days ago
**Service Desk Manager - £55k-£60,500 - Hybrid (Office once a week or fortnight but can be flexible. Depends on business need)**
Gleeson Recruitment are working alongside a national leading software development company who have a fantastic opportunity for a Service Desk Manager who will be leading a team with a prime objective to provide end-user support to staff and customers and tomaintain the availability of IT systems.
The key objective is to ensure that the underlying infrastructure is suitably administered, and monitoring remains optimal, as the teams will interact with a diverse internal and external client base of varying technical knowledge.
You will need:
- Proven knowledge of ITIL framework
- Experience of leading and providing first-line or second-line support within a Service Desk or NOC environment
- Knowledge and experience of Active Directory and the use of remote desktop tools
- Proven knowledge of network troubleshooting and TCP/IP networking (IP, DNS, routing etc)
- Proven experience with Windows Client OS (10/11)
- Previous staff management of diverse technical team(s)
- Commercial infrastructure management and support experience of enterprise deployments
- Adept at making and upholding decisions based upon long term strategies and principles
- Handling multiple, varied workloads to tight deadlines with proven task and resource management skills
- Excellent communicator with positive 'can-do' attitude
- Ability to manage multiple tasks simultaneously in a busy environment; calm under pressure
- Methodical and disciplined in approach to tasks, able to deliver to agreed timescales
Glee IT
-
It Service Desk Manager
2 weeks ago
West Amesbury, United Kingdom Hireful Careers Full timeAre you an experience IT Service Desk professional looking for your next career move?Are you keen to manage a fast-paced IT Service Desk team?We are looking for an experienced Service Desk Manager to come in and oversee the day-to-day operations of the companies IT Service Desk.You will work with your IT Support team to ensure that services are provided...
-
It Service Desk Manager
2 weeks ago
West Amesbury, United Kingdom Hireful Full timeAre you an experience IT Service Desk professional looking for your next career move?Are you keen to manage a fast-paced IT Service Desk team?We are looking for an experienced Service Desk Manager to come in and oversee the day-to-day operations of the companies IT Service Desk.You will work with your IT Support team to ensure that services are provided...
-
It Service Desk Manager
2 weeks ago
West Amesbury, United Kingdom Perfect Placement Ltd Full timeIT Service Desk Manager required in Westbury.Starting salary up to £45,000 per annum pending experience.40-hour week between the hours 8:00am-6:00pm Monday to Friday.Fantastic long-term career prospects with a multi-award winning dealer group operating for over 50+ years.A not-to-miss opportunity has become available for an IT Service Desk Manager to...
-
It Service Desk Manager
2 weeks ago
West Amesbury, United Kingdom Hireful Full timeAre you an experience IT Service Desk professional looking for your next career move?Are you keen to manage a fast-paced IT Service Desk team?We are looking for an experienced Service Desk Manager to come in and oversee the day-to-day operations of the companies IT Service Desk.You will work with your IT Support team to ensure that services are provided...
-
Service Desk Manager
4 days ago
South West England, United Kingdom Hunter Selection Limited Full timeIT Service Desk Manager - up to 46k DOE ITSM, ITIL, Service Desk Manager, Implementing structure, change, release and configuration. Hybrid role, Somerset My client is looking for an IT Service Desk Manager to join their team, You will be second in command to the group head of infrastructure and there are fantastic opportunities to progress within due to...
-
It Service Desk Manager
2 weeks ago
West Amesbury, United Kingdom Perfect Placement Full timeIT Service Desk Manager required in Westbury.Starting salary up to £45,000 per annum pending experience.40-hour week between the hours 8:00am-6:00pm Monday to Friday.Fantastic long-term career prospects with a multi-award winning dealer group operating for over 50+ years.A not-to-miss opportunity has become available for an IT Service Desk Manager to...
-
It Service Desk Manager
2 weeks ago
West Amesbury, United Kingdom Perfect Placement (Uk) Ltd Full timeIT Service Desk Manager required in Westbury.Starting salary up to £45,000 per annum pending experience.40-hour week between the hours 8:00am-6:00pm Monday to Friday.Fantastic long-term career prospects with a multi-award winning dealer group operating for over 50+ years.A not-to-miss opportunity has become available for an IT Service Desk Manager to...
-
Service Desk Team Lead
2 months ago
West Midlands, United Kingdom L&G Recruitment Full timeJob Description Minimum Qualifications: Experience: 5-7 years in customer service technology, with Lead experience. Skills : Strong communication, problem-solving, and organizational skills; ability to manage multiple tasks in high-pressure situations. Education : High school diploma required; college degree preferred. Key Responsibilities: Supervise...
-
Service Desk Team Lead
2 months ago
West Midlands, United Kingdom L&G Recruitment Full timeMinimum Qualifications:Experience: 5-7 years in customer service technology, with Lead experience.Skills: Strong communication, problem-solving, and organizational skills; ability to manage multiple tasks in high-pressure situations.Education: High school diploma required; college degree preferred.Key Responsibilities:Supervise and Manage Team: Oversee the...
-
Service Desk Team Lead
2 months ago
West Midlands, United Kingdom L&G Recruitment Full timeMinimum Qualifications:Experience: 5-7 years in customer service technology, with Lead experience.Skills: Strong communication, problem-solving, and organizational skills; ability to manage multiple tasks in high-pressure situations.Education: High school diploma required; college degree preferred.Key Responsibilities:Supervise and Manage Team: Oversee the...
-
Hireful | It Service Desk Manager
2 weeks ago
West Amesbury, United Kingdom Hireful Full timeAre you an experience IT Service Desk professional looking for your next career move?Are you keen to manage a fast-paced IT Service Desk team?We are looking for an experienced Service Desk Manager to come in and oversee the day-to-day operations of the companies IT Service Desk.You will work with your IT Support team to ensure that services are provided...
-
It Service Desk Manager
2 weeks ago
West Amesbury, United Kingdom Perfect Placement (Uk) Ltd Full timeIT Service Desk Manager required in Westbury.Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.Starting salary up to £45,000 per annum pending experience.40-hour week between the hours 8:00am-6:00pm Monday to Friday.Fantastic long-term career prospects with a multi-award winning...
-
Service Desk Team Lead
2 months ago
West Midlands, UK, UK, United Kingdom L&G Recruitment Full timeMinimum Qualifications:Experience: 5-7 years in customer service technology, with Lead experience.Skills: Strong communication, problem-solving, and organizational skills; ability to manage multiple tasks in high-pressure situations.Education: High school diploma required; college degree preferred.Key Responsibilities:Supervise and Manage Team: Oversee the...
-
IT Service Desk Lead
7 months ago
West Bromwich, United Kingdom West Brom Full time**IT Service Desk Lead** **Salary: c. £35,000 per annum** **Hours: Full time - 35 hours (**_Monday to Friday - Between 8:00am - 5:30pm_**)** **Contract: Permanent** **Location: Hybrid Working (Head Office, West Bromwich)** The West Brom are looking to recruit an IT Service Desk Lead to join our IT Service Desk Team. The individual will be responsible...
-
Service Desk Analyst Position
5 days ago
West Midlands Combined Authority, United Kingdom Serco Limited Full timeJob Summary:We are seeking an enthusiastic Service Desk Analyst to work on a multi-client shared service desk. The role requires a pro-active, well-organised, self-motivated individual with a methodical approach to problem solving and excellent customer service skills.The Service Desk Analyst provides first line IT support and Incident Management function...
-
Service Desk Analyst
4 weeks ago
West Drayton, United Kingdom Charles Simon Associates Full timeService Desk Analyst (Service Desk, Office 365, Active Directory, Hardware Support, AD, Windows, o365, Exchange, AzureAD, Ticketing) Permanent West DraytonCharles Simon Associates are currently looking for a Service Desk Analyst on a permanent basis for a fast growing, very prestigious business based in West Drayton.This is a 5 day per week onsite...
-
IT Service Desk Supervisor Lead
1 week ago
East Midlands, United Kingdom Medstrom Full timeAbout the RoleWe are seeking a highly skilled IT Service Desk Supervisor to oversee the daily operations of our Service Desk team. This is a fantastic opportunity to lead a team and take responsibility for managing service requests and incidents, ensuring seamless delivery in line with our company SLAs.
-
Service Desk Coordinator
2 days ago
West Sussex, United Kingdom Gold Group Ltd Full time**Service Desk Coordinator** West Sussex **Brief** Service Desk Coordinator needed for an IT Solutions organisation based in West Sussex who are looking to employ an experienced and well-rounded Service Desk Coordinator that takes pride in their work. As a Service Desk Co-Ordinator, you will ensure thatour customers receive the best possible level of...
-
Court Desk Administrator
7 months ago
Grampian Region, United Kingdom Scottish Prison Service Full time1- The post holder be responsible for administrative duties for the Court Team within HMP & YOI Grampian, working in the Finance & Administration Department.- Responsibilities- 1- Ensure the effective administration of prisoner Admissions, Transfers, Liberations and Foreign Nationals, of which you will have the responsibility to ensure that accurate...
-
IT Service Desk Apprentice
4 days ago
West Sussex, United Kingdom QA Apprenticeships Full time**Employer description**: Acora has 25 years’ experience of delivering a range of IT support and Microsoft-centric, business software and cloud solutions to help mid-market organisations modernise their IT so they can compete and win in the digital economy. Acora is the UK’s number-one managed service provider also ranked in the top five...