Regional Housing Administrator

3 weeks ago


London, United Kingdom LTHT Staff Bank Full time

We’re currently recruiting for a dedicated and organised Regional Housing Administrator to join the Housing operations team based at both our Corsica Street office and our Wrights Road office in London.

What you’ll be doing:
You’ll be responsible for delivering a highly customer-focused, effective and efficient regional administration service to our regional housing team throughout the organisation to support effective working.

You’ll be required to provide a reception service from both office locations (Corsica Street & Wrights Road) process estate issue enquiries on CRM, report any communal repairs to contractors, maintaining relevant records, liaising with contractors and raisingPurchase Orders.

Your other responsibilities will include:
Monitoring, recording and processing estate inspections and follow up actions
Raising purchase orders and communicating with contractors
Efficiently work on CRM processes
Producing routine letters, reports and other documents from standard templates
Ensuring accurate records are kept with experience using Excel
What we’re looking for:
You’ll already have previous experience in a customer service environment and a demonstrable commitment to delivering excellent customer service. You’ll be able to write clear, accurate and concise records, often analysing data from a variety of sourcesand be able to prioritise your busy workload as required.

We’re seeking motivated people with excellent IT, numeracy and communication skills; if this sounds like you, we look forward to hearing from you

Ability to travel across regions as required



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