Regional Manager Permanent
2 weeks ago
K&T Heating provides gas compliance services for local authority, housing association and charity customers, currently managing around 200,000 properties across London and surrounding postcodes. We are looking for a Domestic Area Manager to cover properties and associated engineers. This role will be based from our Brighton office (Portslade), however, the successful applicant is required to visit the patch and engineers regularly.
The purpose of the role is to manage your area-specific contract alongside all operational staff working on these contracts. To report and work closely with the Head of Region/Directors to ensure full operational duties on your Region, and ensuring all KPIs are met with contractual compliance.
Responsible for customer services including complaint resolution
Attend all contract meetings and report back to Head of Region
To ensure compliance is met on all contracts
Responsible for all financial invoicing on time and chargeable
extra over work is collated and invoiced
Ensure the fleet of your region is kept to a high standard. Working with the fleet department when necessary, reporting any issues as they happen.
Heavily involved in recruiting and monitoring probationary periods.
All associated ad-hoc administrative duties.
Full time, permanent position
Pension Salary Exchange
28-33 days annual leave including bank holidays, rising by one day with each full year of service (Max five additional)
Company van with Private Use
Previous Area Manager experience preferably from a social housing/construction background.
Highly proficient in MS Office, in particular Outlook and Excel
Flexible attitude with strong organisational skills
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