Community Spaces Support Administrator
1 month ago
Role: Community Spaces Support Administrator
Advert Closing Date: 4th December
Shortlisting: 13th December
IT Assessment: 20th December
Please note: If you are shortlisted for this role, you will be invited to attend an IT assessment prior to secondary shortlisting.
Interviews: January 2023 (Date TBC)
**Salary**: National minimum wage
Location: Head Office, Fleet House, London
Contract type: 6 Months Fixed Term
Hours: 16 hours per week
- We have an exciting opportunity for a Southern Housing Group Resident to join us on a six-month paid work placement. If you are looking to gain some valuable work experience in an administration and customer service role, then this could be the opportunity for you._
At Southern Housing Group, customers are at the heart of everything we do. That's why we provide more than 30,000 affordable homes for over 77,000 people making a real difference to our local community. Rated among the top 100 companies to work for and the top 50 in London, we're a business that makes a difference.
With a vibrant, inclusive, collaborative, and caring culture, we'll share the same purpose: Transforming lives by doing the right thing, working together, and getting things done.
The Role
We are looking for a Resident who has good administration, customer service, communication, and IT skills (we use the MS Office Suite). Reliable, flexible, and professional you will need to have an understanding of working in an office environment and be interested in developing your administration and customer service skills.
You will have the opportunity to learn about the day-to-day activities required to manage the group’s community centres across London. Working alongside and reporting to the Community Spaces Development Officer you will assist in providing a high standard of customer service to internal and external customers and carry out specific project and tasks as required.
To be considered for our paid work placement opportunities you must have the right to work in the UK. Our roles may also require travel between our various offices and hubs.
The location
Due to the nature of the role, this role is offered as a combined office / community centre working opportunity. You will be based at our Head Office, Fleet House, London and will also work from one of our community centres as required. Days to be worked per week will be agreed on appointment.
What you'll have- At least 2 GCSE passes at grade “C” or above (or equivalent) including Maths and English- Good administration skills- Some experience of dealing with the public-
- Good written and verbal communication skills, telephone manner and listening skills- Good organisational skills- Committed to providing a quality customer service- Ability to follow instructions and carry out tasks as required- Be punctual and reliable- Ability to remain calm and polite, and deal with customers in pressurised situations- Ability to complete administration processes to quality standards and in a timely manner- Be a great team player. Having a flexible, supportive approach to colleagues- Ability to take a responsible approach to routine work whilst maintaining high standards
A copy of the full job description is available from
Benefits in working with us- We provide comprehensive on-the-job training and support for our work placements- You are paid the National Minimum Wage while developing skills and experience in the workplace- Accrued annual leave- Access to other employment services we offer, including CV and Interview support, skills assessment and job search, access to training courses, help with costs around employment and upskilling
Rest assured, completing a work placement with us will empower you to gain the necessary skills and experience to help you on your employment journey. We want to help you grow and give you a real sense of purpose and pride in everything you do.
and we will be happy to help.
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