Hotel General Assistant/receptionist

7 months ago


Glasgow, United Kingdom Best Western Glasgow Hotel Full time

**We are looking for someone with a minimum of 2 years experience of working with a hotel brand. We are in the process of joining the Best Western brand so only applicants with the relevant experience will be considered.**

Job spec:

- Check guests in and out, issue keys & provide guests with information as necessary.
- Take Guest and V-Card payments and pay off on Hotel's booking system, flagging up declined cards, following up and issuing appropriate notification to guests and the booking agents.
- Dealing with Guest complaints, providing solutions & escalating to management where necessary.
- You will need to have good communications skills, speaking clearly, and being comfortable in a front facing role, have good writing and IT skills, be polite, professional, presentable, calm and well organised at all times.
- On the job training will be provided, you will have a "Training Buddy".
- Liaise with Management, Housekeeping and Maintenance.
- Bar: Assisting customers in the bar, taking orders, payments and serving drinks
- Restaurant: Taking orders, payments, serving food and advising customers on recommendations
- Breakfast: Assisting customers, serving food and taking orders
- Additional reception duties such as cleaning, cutting room key, file management etc.
- Rota is issued one week in advance.

**Job Types**: Full-time, Permanent

Pay: £12.50 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Day shift
- Flexitime
- Monday to Friday
- Night shift
- Weekend availability

Application question(s):

- Which shift(s) are you available to work? This role required to do night shifts as well

7am-3pm
3pm-11pm
11pm-7am
- This is a full time role, are you able to work 5 days over 7 days?

**Experience**:

- Receptionist: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

Reference ID: Receptionist


  • Hotel Receptionist

    6 months ago


    Glasgow, United Kingdom Best Western Garfield House Hotel Full time

    The Garfield House Hotel is a family-owned hotel with a contemporary Bar & Grill and terrace, several function suites, and 47 boutique bedrooms. The role of receptionist includes, but is not limited to: - Completing check-in and check out procedures - Allocating bedrooms and cutting keys - Preparing bills and taking payments - Answering general enquiries...

  • Hotel Receptionist

    6 months ago


    Glasgow, United Kingdom Grasshopper Hotel Full time

    Overview: We are seeking a friendly and professional Hotel Receptionist to join our team. As a Hotel Receptionist, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. If you have excellent communication skills, a passion for hospitality, and enjoy working in a...

  • Hotel Receptionist

    7 months ago


    Glasgow, United Kingdom Grasshopper Hotel Full time

    Overview: We are seeking a friendly and professional Hotel Receptionist to join our team. As a Hotel Receptionist, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. If you have excellent communication skills, a passion for hospitality, and enjoy working in a...


  • Glasgow, United Kingdom Devoncove Hotel Full time

    **We are looking for someone with a minimum of 2 years experience of working with a hotel brand. We are in the process of joining the Best Western brand so only applicants with the relevant experience will be considered.** Job spec: - Check guests in and out, issue keys & provide guests with information as necessary. - Take Guest and V-Card payments and...

  • Hotel Receptionist

    7 months ago


    Glasgow, United Kingdom Carlton George Hotel Full time

    An exciting opportunity has arisen for a Hotel Receptionist to join our team here at Carlton George Hotel. Our reception team, offer a warm, friendly and professional service from when our guests arrive at the hotel until they leave. The Carlton George is a 4 star boutique hotel based in city centre, just minutes from Queen Street Station and Buchanan...

  • Hotel Receptionist

    6 months ago


    Glasgow, United Kingdom The Clyde Hotel Full time

    An exciting opportunity has arisen for a Receptionist at The Clyde Hotel, 377 Argyle Street G2 8LL. Full time and Part time roles available on a permanent basis. As a receptionist you are the first and last person our guests see, you set the tone for the visit and ensure that everything has gone above and beyond before they leave. You will be delivering...

  • Hotel Receptionist

    7 months ago


    Glasgow, United Kingdom Clifton Hotel Glasgow Full time

    ** PLEASE NOTE, THIS VACANCY REQUIRES ALL APPLICANTS TO APPLY IN PERSON (CLIFTON HOTEL, 26-27 BUCKINGHAM TERRACE, GLASGOW, G12 8ED). ALL OTHER APPLICATIONS WILL BE IGNORED ** The Clifton Hotel Glasgow is seeking a Hotel Receptionist to join our friendly Front of House team in our small guest house in the Westend of Glasgow. We are looking for someone who...


  • Glasgow, United Kingdom Best Western Glasgow Hotel Full time

    **We are looking for someone with a minimum of 2 years experience of working with a hotel brand. We are in the process of joining the Best Western brand so only applicants with the relevant experience will be considered.** Job spec: - Check guests in and out, issue keys & provide guests with information as necessary. - Take Guest and V-Card payments and...

  • Hotel Receptionist

    7 months ago


    Glasgow, United Kingdom The Clyde Hotel Full time

    An exciting opportunity has arisen for a Receptionist at The Clyde Hotel, 377 Argyle Street G2 8LL. Full time and Part time roles available on a permanent basis. As a receptionist you are the first and last person our guests see, you set the tone for the visit and ensure that everything has gone above and beyond before they leave. You will be delivering...

  • Hotel Receptionist

    6 months ago


    Glasgow, United Kingdom Glasgow Grosvenor Hotel Full time

    7 Hospitality Management is looking for an enthusiastic **Receptionist** to join us in this exciting opportunity. This is a Part-time role based out of **Glasgow Grosvenor Hotel** in Glasgow. Located just steps away from iconic West End sights, our Grade A historic building is in Glasgow’s West End, between the bijou shops Byres and Great Western roads....


  • Glasgow, United Kingdom Grasshopper Hotel Full time

    Overview: We are seeking a friendly and professional Hotel Receptionist to join our team. As a Hotel Receptionist, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. If you have excellent communication skills, a passion for hospitality, and enjoy working in a...


  • Glasgow, United Kingdom Hotel Du Vin Full time

    Receptionist, One Devonshire Gardens by Hotel du Vin Rate of Pay / Hours: £11.95 per Hour plus Generous Company Benefits, Training & Development / 16 Hours per Week Type of Contract: Permanent Location: Glasgow   We are looking for a friendly, passionate and energetic receptionist to join the team at One Devonshire Gardens.You will be the face of our...


  • Glasgow, United Kingdom Hotel Du Vin Full time

    Receptionist, One Devonshire Gardens by Hotel du Vin £11.95ph- 16 Hours per week Glasgow We are looking for a friendly, passionate and energetic receptionist to join the team at One Devonshire Gardens.You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with...

  • Hotel Receptionist

    7 months ago


    Glasgow, United Kingdom Argyll hotel Full time

    '''Responsibilities'''( Part Time for a Month) - Greet and welcome guests as soon as they arrive at the hotel - Direct visitors to the appropriate person and office - Answer, screen, and forward incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and material - Receive, sort, and distribute daily...

  • Hotel Receptionist

    7 months ago


    Glasgow, United Kingdom Crowne Plaza Hotel Full time

    **THE ROLE** As a Receptionist at the Hotel, you’ll be delivering attentive customer focused service to our Guests, understand brand standards and enjoy working as part of a successful team. Please note this role involves both weekend work and ability to work early shifts & late shifts **WHAT’S IN A DAY’S WORK?** - Top quality Customer service -...

  • Hotel Receptionist

    6 months ago


    Glasgow, United Kingdom The Clyde Hotel Full time

    An exciting opportunity has arisen for a Receptionist at The Clyde Hotel, 377 Argyle Street G2 8LL. Part time availability on a permanent basis, preferably working weekends. As a receptionist you are the first and last person our guests see, you set the tone for the visit and ensure that everything has gone above and beyond before they leave. You will be...

  • Hotel Receptionist

    7 months ago


    Glasgow, United Kingdom Devoncove Hotel Full time

    Job spec: - Check guests in and out, issue keys & provide guests with information as necessary. - Take Guest and V-Card payments and pay off on Hotel's booking system, flagging up declined cards, following up and issuing appropriate notification to guests and the booking agents. - Dealing with Guest complaints, providing solutions & escalating to management...

  • Hotel Receptionist

    6 months ago


    Glasgow, United Kingdom The Willow Hotel Full time

    The main role of the Receptionist is to be the first point of contact for guests and visitors alike; whether it be greeting guests at the main entrance or taking telephone calls. - Polite and courteous - Ability to work under pressure - Multitasking - Experience of working with Microsoft Office Packages (Excel, Word etc) - Excellent Self-Presentation - Have...


  • Glasgow, United Kingdom Grasshopper Hotel Full time

    Overview: Join our team as a Night Shift Hotel Receptionist at a boutique hotel, where you will be the first point of contact for our guests. If you have a passion for hospitality and excellent customer service, we want to hear from you. Shift Pattern: - Every Sunday, Monday and Tuesday night. Start time 7pm/9pm and finish time...

  • Hotel Receptionist

    7 months ago


    Glasgow, United Kingdom The Address Glasgow Full time

    Vacancy for **Hotel Receptionist** Newly opened and fully refurbished, we offer 95 stylish bedrooms, a new destination Restaurant and Bar and Wellness facilities. This is a great opportunity to join our fun and enthusiastic Hotel team! As Hotel Receptionist you will be the first point of contact for all guests arriving at the hotel and be responsible for...