Customer Due Diligence One Bank Standards Lead

2 months ago


Edinburgh, United Kingdom NatWest Group Full time

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Customer Due Diligence One Bank Standards Lead
- With your expertise in anti-money laundering (AML), you’ll be leading your function to protect our customers
- We’ll look to you to make sure that our bank is safe by delivering One Bank financial crime standards for customer due diligence (CDD) bank-wide
- This is a high-profile role that offers you significant exposure to key stakeholders across our bank

**What you'll do**:
With a focus on AML-related matters, you’ll be driving the design and delivery of financial crime One Bank standards to provide CDD across the bank, while creating a culture of risk management, compliance and continuous improvement.

We’ll look to you to manage and maintain effective relationships with internal and external stakeholders, keeping them informed of any changes within processes. As well as this, you'll optimize the use of resources to reduce costs and increase productivity, while lessening operational losses and errors.

Key aspects of your role will also include:

- Delivering a plan for effective training and accreditation
- Leading the definition of and overseeing key performance indicators, taking remedial actions to make sure the function maintains great matrices
- Managing a programme of change activity to define One Bank standards for the delivery and assurance of financial crime compliance across the hub that's aligned to our bank policy
- Collaborating with stakeholders and senior management when implementing new Federal Communications Commission standards for the CDD alignment to our bank's policy
- Providing programme and status reports, alongside action plans and timelines to key stakeholders and governance forums, escalating issues where appropriate

**The skills you'll need**:
This role would be suited to someone with knowledge of AML and related regulations and procedures. Crucially, you’ll need to have change management experience and a background in people management and leadership.

We’ll also expect:

- A thorough understanding of banking products and systems
- Knowledge of risk, compliance and legal issues in different jurisdictions
- An understanding of the industry and our customers
- Good knowledge of people processes and policies to lead a successful function



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