Technical Scheme Lead Scfs

2 weeks ago

Oxford, United Kingdom NSF International Full time

Technical Scheme Lead - Livestock

At NSF International, our mission is to protect and improve human health. We’re a global leader in standards development, testing, auditing, certification and training. We provide these services for a diverse set of industries including food, water, health sciences, sustainability and management systems. We’re passionate about the work we do, because together, we have a broad impact on our world.

Our nearly 3,000 employees provide services in over 170 countries through our many global offices, at our client sites, from home offices and in state-of-the-art laboratories. We’re growing fast, and that’s where you come in. Come join our team.

Description

We have an exciting opportunity here at NSF to join our Agriculture team as a Technical Scheme Lead - Livestock.

**What you will be doing**:

- Liaising and providing support to the scheme with technical expertise and advise
- Providing scheme owners, colleagues (including auditors) and scheme members with technical expertise and advice
- Working with the Audit Delivery team to provide technical input to auditors for training and calibration purposes and to ensure the standards are robustly audited against the scheme and NSF requirements
- Maintaining the NSF documented requirements for managing the schemes associated to the role
- Liaising with key customers to ensure delivering best in class service, establish what reporting/management information they require and work with colleagues to deliver them
- Prioritising the technical review of all incoming audit reports using external resource where required to meet scheme deadlines
- Producing management reports on the quality of audit reports submitted by auditors, highlighting areas of concern for follow up by Audit Delivery team
- Accountable for the closure of non-conformances, liaising with Technical Ops and Technical Support team as required
- Ensuring that certification decisions are managed correctly in all areas assigned, including an oversight of the management of any suspensions or withdrawals
- Producing management reports that set out the number of certifications completed with details of any suspensions and withdrawal as and when required
- Managing any complaints/exposes in a manner that protects any NSF reputational risks
- Coaching and supporting the Technical Support and Technical Operations team to deliver the standards set for best in class customer service, mentor and oversea the delivery by Technical Operations and Technical Support teams
- Undertaking any departmental projects allocated
- Representing NSF at shows/events relevant to area of expertise when requested
- Working with Sales team to seek new business/growth opportunities
- Supporting Quality in the maintenance of accreditation for associated schemes.
- Ensuring team members operate in a safe manner in line with legislation, work health and safety requirements including company policies and procedures

**Qualifications**:

- Relevant experience and technical knowledge in the scheme areas associated to the role
- An excellent technical knowledge of the specific agriculture sector associated to the role
- The qualification required by our scheme owners in the areas assigned to certify
- Excellent understanding of the operation of third-party Certification Schemes within the Agricultural sectors
- Ability to make difficult decisions, approaching them in a fair and logical way
- Problem solving skills, establishing root causes and what actions are required to prevent recurring issues
- Excellent written and verbal communication skills, highly motivated and enthusiastic
- Ability to organise and prioritise the workloads of self and team
- Proficient with key Microsoft Office software, i.e. Word, Excel, PowerPoint, Outlook, etc. with a desire to learn new business-related software

**What NSF can offer you**:
You will be a part of a global company and will be joining a great team of hard-working individuals as well as being given the opportunity to impart your knowledge to them as our livestock expert.

Our Agriculture department audit and certify around 35,000 farms each year against a number of scheme owner standards. We pride ourselves on our customer service and our integrity. We’re growing fast, and that’s where you come in.

**About NSF**:
At NSF International, our mission is to protect and improve human health. We're a global leader in standards development, testing, auditing, certification and training. We provide these services for a diverse set of industries including food, water, health sciences, sustainability and management systems.

We’re passionate about the work we do, because together, we have a broad impact on our world.

Our Agriculture department audit and certify around 35,000 farms each year against a number of scheme owner standards. We pride ourselves on our customer service and our integrity. We’re growing fast, and that’s where you come in.

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