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Receptionist

5 months ago

Wokingham, United Kingdom Wokingham Dental Clinic Full time

**Employment Duties**:

- To perform a high quality reception service
- To establish and maintain productive working relationships with all members of the dental team
- To liaise with the practice manager on all matters concerning administration, pay and service conditions.

**Key Tasks**
- Receive and deal with the patients in a pleasant manner
- Maintain the record system of the practice
- Keep records of all appointments and remind patients of their appointments
- Find patient records for each dentist, via a day list.
- Answer the phone effectively.
- Carry out routine house keeping procedures on the computer.
- Inform the Practice Manager about patient comments and complaints
- Comment on the performance of any trainee receptionist the he/she supervises
- Assist throughout the practice and perform such other tasks as reasonably requested by the principal. Recalls,Debts, Open Courses Of Treatment EDI Sending, Patient surveys.
- Collect monies effectively, informing the patient of any outstanding balances.
- Ensuring that the patients sign all treatment plans recommended by the dentist.

**Job Types**: Part-time, Permanent
Part-time hours: 27 per week

**Salary**: £10.00-£11.00 per hour

Expected hours: 27 per week

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Wokingham: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person