Shift Leader

3 months ago


Tewkesbury, United Kingdom Hilton Full time

**WELCOME TO A WORLD OF OPPORTUNITIES -**
No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

**A WORLD OF REWARDS**
- ** Hourly Rate**
of £12
- **Free**
**and healthy**

**meals**
when on duty
- **Grow your Career**:

- **Personal Development**
programmes designed to support you at every step of your career
- **A chance to make a difference**
through our Corporate Responsibility programmes - Find out what and how we are doing ()
- **Team Member Travel Program**:

- **Team Member Referral Program**:

- **Free Health Club Membership**:

- **High street discounts**
: with Perks at Work
- **Holiday**:
28 days including bank holidays (increasing yearly to up to 33 days)
- **Discounted**
dental and health cover
- **Free Parking**:

- **Accommodation**
available with all bills included
- **Guest Experience Day**
as part of your induction
- **Modern and inclusive**
Team Member's areas
- **Free Golf Club**

A Shift Leader supervises Reception operations to ensure consistently-delivered exceptional customer service to Guests, especially as service affects the information provided by Team Members to assist with Guest enquiries.
- **You will**
join the Front Office team, working in the Reception area of the hotel.
- **You enjoy**
supervising and delivering front office operations smoothly and efficiently, dealing with guests' queries and complaints, and creating memorable experiences for our guests and colleagues.
- **Are you**
an ambitious hotelier, with some experience leading a team or ready for your first leadership position? Do you have passion for exceptional customer service, excellent communication, coaching, and problem solving skills? Then this is the job for you

**EVERY JOB MAKES THE STAY.**

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.

**Find out more about all our brands and hotels


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