Customer Service Administrator
6 months ago
Revive UK is one of the UK’s most successful franchise networks having finished in the Top 10 of Elite Franchise’s annual Top 100. We provide a market leading SMART repair service and have over 180 vans nationwide.
Our head office team is vital to supporting our mobile technicians and franchisees. We are looking to strengthen the team by recruiting a full time Customer Service Administrator to join our team. This position is a fixed term contract of 12 months.
In this role, you will report to the Head of Service Delivery and provide a vital support service. It’s essential that you have strong organisational skills and the ability to multitask.
Communicating on the phone will be a key aspect of this role, so a confident telephone manner is a must as well as having great interpersonal skills.
You will work within the busy Customer Service team, but you will be required to interact often with other departments within the company.
Ideally, you’ll have administrative experience from a previous role in Customer Service or a similar department.
Key Roles & Responsibilities
- Acting as first point of contact at Revive for National Account customers, franchisees and technicians
- Delivering a positive customer experience
- Accurately inputting leads, updates and customer data into a Microsoft Dynamics CRM system
- Investigating, recording and where possible resolving customer queries and complaints
- Actively supporting colleagues from other areas of the business
**Job Types**: Full-time, Temporary
Contract length: 12 months
Pay: £24,000.00 per year
Schedule:
- Monday to Friday
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
-
Customer Services Administrator
2 days ago
Rugby, United Kingdom CV-Library Full timeCustomer Services Administrator, Rugby (Temporary) Salary £26,000 per annum Hours of work 8.30 – 5 pm Monday – Thursday, 8.30 – 4.30 pm Friday (Hybrid working after 6 months) Reporting to the Project Administration Manager, providing a high standard of administration support Candidates must be customer centric, flexible, have the...
-
Customer Service Administrator
5 months ago
Rugby, United Kingdom Great Bear Full time**Company Description** Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thriveA place where you're valued, challenged, and...
-
Customer Service Administrator
2 weeks ago
Rugby, United Kingdom Warrens Full timeJob DescriptionDue to continued growth an exciting opportunity is now available for two Customer Service Administrators to join our team in Rugby on a full time permanent basis. Working hours: Any 5 in 7 days, 10am-6pm.As a Customer Service Administrator you will provide our customers and clients with excellent service and contacting customers regarding...
-
Customer Service Administrator
6 months ago
Rugby, United Kingdom Warrens Full time**Company Description** Warrens offer a comprehensive logistics and warehousing service, primarily focused on the needs of major retailers and bakeries. At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thriveA place where you're valued, challenged, and inspired! Due to continued growth an...
-
Rugby, Warwickshire, United Kingdom Olympus Talent Limited Full timePublishing AdministratorLocation: RugbySalary: £17,940 PAWorking Hours: 30 Hours Per Week / 6 Hours Per DayWorking Pattern: 0900 1500 - Monday - Friday Olympus Talent is a leading global recruitment firm that connects top talent with exciting opportunities worldwide. We are committed to providing exceptional service to candidates and clients, fostering...
-
Customs Administrator
6 months ago
Rugby, United Kingdom EagleBurgmann Full time**Working at Freudenberg**: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 51,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. Some of your...
-
Customer Service
6 months ago
Rugby, United Kingdom Accident Express Direct Limited Full timeOur Insurance and Manufacturer Approved Vehicle Accident Repair centre is recruiting for an Administration assistant who aren’t just a pay role number within a family business environment. Duties will include but not limited to Answering phones Booking vehicles in and out and completing required paperwork Updating customers of repair status Liaising...
-
Customer Administrator
2 weeks ago
Rugby, United Kingdom SolviT Recruitment Ltd Full timeCustomer AdministratorRugby0800 - 1630 Mon - Fri£12.00 p/hour (rising to £13.78 once perm)Full Time - Temp 2 PermWe are looking for 2 x experienced administrators to work within a busy, fast paced office in a factory in Rugby.This is a telephone-based role where you deal within bound calls from customers, project managers and new home builders who have...
-
Service/sales Administrator
5 months ago
Rugby, United Kingdom DACT Fire & Security Full time**DACT Fire & Security Ltd** is an established and expanding BAFE and SSAIB accredited Fire & Security company, based in the Rugby, Warwickshire. WE require an **Service / Sales Administrator** to join our office team **Responsibilities for Service Administrator** - Contacting existing customers both domestic and commercial by telephone to secure customer...
-
Bilingual Customer Service Administrator- French
5 months ago
Rugby, United Kingdom H+K International Full timeThe role is mostly a reactive role however there will be some degree of proactivity required such as escalating out of stock items, promoting our online offering and building a rapport with the customer. Working hours: 37 hours a week between 08:00-19:00 working on a rotating shift pattern and may include working weekends/statutory bank holidays receiving a...
-
Customer Administrator
2 weeks ago
Rugby, United Kingdom SolviT Recruitment Ltd Full timeCustomer AdministratorRugby0800 - 1630 Mon - Fri£12.00 p/hour (rising to £13.78 once perm)Full Time - Temp 2 PermWe are looking for 2 x experienced administrators to work within a busy, fast paced office in a factory in Rugby.This is a telephone-based role where you deal within bound calls from customers, project managers and new home builders who have...
-
Admin & Customer Service
6 months ago
Rugby, United Kingdom DHL Full time**Contract Type**: Permanent (Full-Time) **Shift patterns**: 0800/0900 - 1600/1700 Monday to Friday **Location**:Rugby (CV23 0XF) DHL, an award-winning leading supply chain business is seeking a Admin and Customer Service to play a vital role providing administrative support to the management team and delivering excellent customer service. **WHAT DOES THE...
-
Customer Administrator
2 weeks ago
Rugby, United Kingdom CV-Library Full timeCustomer Administrator Rugby (Apply online only) Mon - Fri £12.00 p/hour (rising to £13.78 once perm) Full Time - Temp 2 Perm We are looking for 2 x experienced administrators to work within a busy, fast paced office in a factory in Rugby. This is a telephone-based role where you deal within bound calls from customers, project managers and...
-
Funeral Services Administrator
14 hours ago
Rugby, Warwickshire, United Kingdom We Manage Jobs(WMJobs) Full timeWe Manage Jobs (WMJobs) invites applications from experienced administrators for the Funeral Services Administrator position. This 18.5 hour per week role involves working Monday to Friday, between 10:30am and 2:30pm, supporting the Bereavement Services Team.Responsibilities:Deliver high-quality support to the Bereavement Services TeamMaintain accurate...
-
Customer Service Representative
4 weeks ago
Rugby, Warwickshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a friendly and efficient Customer Service Advisor to provide excellent service and resolve queries in a timely manner.Key Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate when necessary.Process customer...
-
Customer Service Advisor
6 months ago
Rugby, United Kingdom Accident Express Rugby Limited Full timeOur Insurance and Manufacturer Approved Vehicle Accident Repair centre is recruiting for an customer service advisor. **Key Duties** - Liaising with insurance companies and work providers - Booking vehicles in and out and completing required paperwork - Updating customers of repair status - Keeping all systems up to date - fleet management/control **About...
-
UK Customer Service Advisor
4 weeks ago
Rugby, Warwickshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Customer Service Advisor to provide excellent customer service and support to our customers.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide accurate product and service information.Resolve customer issues promptly and escalate when necessary.Process customer orders and manage account information.Keep...
-
Administrative Services Manager
17 hours ago
Rugby, Warwickshire, United Kingdom Novus Full timeNovus Job DescriptionJob Title: Administrative Services ManagerAt Novus, we are committed to providing learning, skills, and opportunities that enable offenders to build positive futures for themselves, their families, and our communities. We have a fantastic opportunity for an experienced Administration Manager to join our team on a permanent, full-time...
-
Sales and Customer Service Representative
17 hours ago
Rugby, Warwickshire, United Kingdom PERI GmbH Formwork Scaffolding Engineering Full timeAbout the RoleThis is an exciting opportunity for a motivated and results-driven individual to join our team as a Sales and Customer Service Representative in a Maternity Cover position. As a key member of our staff, you will be responsible for developing and maintaining relationships with existing customers, providing excellent customer service, and...
-
Administrative Services Manager
2 days ago
Rugby, Warwickshire, United Kingdom Novus Full timeJob OverviewWe are seeking an experienced Administration Manager to join our education team at HMP Rye Hill. The successful candidate will provide a comprehensive administration service, supporting contract monitoring and maintaining accurate electronic and paper-based data recording systems.