Research Support Administrator

2 months ago


Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

Are you interested in Clinical Research? Would you like to be part of a busy team that offers research to our patients, to support the discovery of future treatments and diagnostics?

Our busy department currently employs Research Nurses, Doctors, and Administrators to undertake Clinical Research. We have around 50 Clinical trials open from Phase II to Phase IV. You will be required to work as part of a team to undertake a range of administrative duties.

Research and Innovation has a vacancy for a Research Support Administrator, to provide clerical support and assist the Research Team to deliver high quality care to all participants of research.

The post holder will provide excellent, comprehensive administrative, organisation and data management support to the Research Manager and the Clinical Research Team.

We are looking for someone who works with a very high attention to detail, can work to tight deadlines and has a strong customer service ethos. You will work with various teams within the hospital to support the delivery of Clinical Trials.

Work on own initiative managing and prioritising own workload, managing office systems, maintain databases, word processing of reports and filing specific to the Research team.

Act as first point of contact for patients and visitors to the department and undertake general reception duties.

Prepare research-related paperwork and documents as required.

Arrange pathology sample shipment and electronic data to be sent for central review and reporting as required by research protocol.

Liaise with staff across the hospital for issues that relate to research.

Process documents and maintain records both for staff and research purposes.

To provide support as requested and to undertake any other appropriate duties as requested.

Ensure that all work is undertaken according to hospital polices and regulations governing clinical trials.

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Main Duties

Work on own initiative managing and prioritising own workload, managing office systems, maintain databases, word processing of reports and filing specific to the Research team.

Prepare research-related paperwork and documents as required.

Arrange pathology sample shipment and electronic data to be sent for central review and reporting as required by research protocol. Identify and request patient tumour blocks and arrange shipment according to the study protocol.

Liaise with staff across the hospital for issues that relate to research.

Process documents and maintain records both for staff and research purposes.

To provide support as requested and to undertake any other appropriate duties as requested.

Ensure that all work is undertaken according to hospital polices and regulations governing clinical trials.

Reception

Act as first telephone contact for enquiries from staff, collaborators, and trial Stakeholders, utilising specialist knowledge of Research & Innovation to provide responses which are within the post holder’s scope of knowledge and ensuring that relevant personnel are informed as appropriate for further actions to be taken.

Manage outpatient clinic management on Camis to include arranging patient appointments, coordinating clinic availability, inputting new referral information.

Act as first point of contact for all visitors to the department.

To always act in a professional manner when dealing with patients, relatives and others involved in research from both within and outside the hospital.

Liaise with support departments such as pathology, medical records, and pharmacy to ensure the smooth running of clinical trials.

Assist staff and visitors with their enquiries.

Office Administration

Support the research trial teams with day-to-day administration including:
- To support in study set-up, study initiation, monitoring visits, site audits and study close down meetings carried out by sponsoring organisations and authorities which gove



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