Improvement Practice Facilitator

3 months ago


Blackburn, United Kingdom East Lancashire Hospitals NHS Trust Full time

The Improvement Hub has been established to take a leading role in working with the Clinical and Corporate Divisions to facilitate the delivery of the Trust's Improvement Priorities, contributing to the aims of the wider Pennine Lancashire Integrated Care Partnership.

**The post holder will**:

- facilitate manage, lead and monitor progress of improvement projects
- assist and contribute to the design and delivery of the SPE+
- lead the planning of a broad range of improvement projects
- support the teams involved in improvement work
- utilise A3 thinking
- analyse, interpret and compare a range of sources of data
- record and maintain appropriate information systems
- utilise a range of research tools and methods to undertake surveys/audits
- utilise specialist improvement knowledge, experience, methods and tools to be able to achieve the agreed improvement outcomes
- provide and present a range of highly complex, sensitive, conflicting or contentious information to key stakeholders
- communicate internally and externally across a number of NHS and non-NHS organisations
- develop positive rapport and relationships with core corporate teams and wider partners
- lead training sessions for staff
- provide coaching and support to individuals undertaking improvement complete mandatory training and participate in Improvement Hub monthly training sessions as required
- Provide line management to other members of the team as required
- supervise clinicians in training
- work with teams to determine financial efficiencies
- monitor improvement project budgets and/or realisation efficiencies
- assist patients/relatives during incidental contacts

The Improvement Hub team have an excellent reputation delivering organisation and system wide improvements in healthcare. The team philosophy is built around delivery of capability within the organisation, supporting all individuals within the organisation to develop their knowledge and skills with Improvement Methodology. The team are continuously learning from engagement with improvement projects and continually put theory into practice to ensure that our method is evidence based, striving for continually delivered Safe, Personal and Effective Care.

**The post holder will**:

- facilitate manage, lead and monitor progress of improvement projects
- assist and contribute to the design and delivery of the SPE+
- lead the planning of a broad range of improvement projects
- support the teams involved in improvement work
- utilise A3 thinking
- analyse, interpret and compare a range of sources of data
- record and maintain appropriate information systems
- utilise a range of research tools and methods to undertake surveys/audits
- utilise specialist improvement knowledge, experience, methods and tools to be able to achieve the agreed improvement outcomes
- provide and present a range of highly complex, sensitive, conflicting or contentious information to key stakeholders
- communicate internally and externally across a number of NHS and non-NHS organisations
- develop positive rapport and relationships with core corporate teams and wider partners
- lead training sessions for staff
- provide coaching and support to individuals undertaking improvement complete mandatory training and participate in Improvement Hub monthly training sessions as required
- Provide line management to other members of the team as required
- supervise clinicians in training
- work with teams to determine financial efficiencies
- monitor improvement project budgets and/or realisation efficiencies
- assist patients/relatives during incidental contacts



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