Improvement Practice Coach

3 months ago

Blackburn, United Kingdom East Lancashire Hospitals NHS Trust Full time

The Improvement Hub has been established to take a leading role in working with the Clinical and Corporate Divisions to facilitate the delivery of the Trust’s Improvement Priorities, contributing to the aims of the wider Pennine Lancashire Integrated Care Partnership.
- Lead the planning and organisation of a broad range of complex improvement projects in line with agreed Improvement priorities and programmes.
- Support the teams involved in improvement work in the delivery of the agreed improvement projects, providing facilitation, support, coaching and/or project management as appropriate.
- Utilise Improvement A3s and other relevant project management methods/tools to provide assurance on progress and/or to escalate concerns, ensuring this is collated and presented on the Executive Improvement Wall and through other cascade mechanisms.
- Analyse, interpret and compare a range of complex sources of data or information (covering areas related to delivery/performance, quality, cost and people from across the organisation).
- Utilise a range of research tools and methods to undertake surveys or audits relevant to each improvement project in order to determine the current state and from which to enable the identification of improvement opportunities and to re-audit/re-survey as appropriate determine whether these have been achieved.
- Utilise specialist knowledge and experience of the Improvement Practice (SPE+) to ensure the appropriate use of a range of agreed improvement methods/tools to support successful delivery of improvement projects from initial scoping to completion, in order to achieve the agreed improved outcomes.

The Improvement Hub team have an excellent reputation delivering organisation and system wide improvements in healthcare. The team philosophy is built around delivery of capability within the organisation, supporting all individuals within the organisation to develop their knowledge and skills with Improvement Methodology. The team are continuously learning from engagement with improvement projects and continually put theory into practice to ensure that our method is evidence based, striving for continually delivered Safe, Personal and Effective Care.
- Lead the planning and organisation of a broad range of complex improvement projects in line with agreed Improvement priorities and programmes. This will entail planning the delivery and scheduling of new and ongoing improvement projects which may impact across or within Departments, Directorates and Divisions and the wider Pennine Lancashire ICP.
- Support the teams involved in improvement work in the delivery of the agreed improvement projects, providing facilitation, support, coaching and/or project management as appropriate.
- Monitor overall progress of complex improvement projects which form wider programmes, supporting performance improvement or adjustment to plans where required and reporting progress to relevant forums across the organisation and wider ICP.
- Utilise Improvement A3s and other relevant project management methods/tools to provide assurance on progress and/or to escalate concerns, ensuring this is collated and presented on the Executive Improvement Wall and through other cascade mechanisms.
- Analyse, interpret and compare a range of complex sources of data or information (covering areas related to delivery/performance, quality, cost and people from across the organisation) relevant to improvement work being undertaken in order to facilitate an understanding of the current condition, identification of future improvement opportunities/options and monitoring whether outcomes are being met.
- Responsible for recording into and maintaining appropriate information systems relevant to the overall Improvement Programme and specific improvement projects.
- Utilise a range of research tools and methods to undertake surveys or audits relevant to each improvement project in order to determine the current state and from which to enable the identification of improvement opportunities and to re-audit/re-survey as appropriate determine whether these have been achieved.
- Utilise specialist knowledge and experience of the Improvement Practice (SPE+) to ensure the appropriate use of a range of agreed improvement methods/tools to support successful delivery of improvement projects from initial scoping to completion, in order to achieve the agreed improved outcomes.

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