Front of House Apprenticeship

5 months ago

Newport, United Kingdom BBI Group Full time

**The BBI Solutions aim to create a world where everyone has the opportunity for a better quality of life. We have served the global diagnostics industry for over 50 years and due to our continued growth, we are seeking a Front of House Apprentice to join our team. This is a permanent, full-time position based at our site in Crumlin.**

**Role Requirements**

**Key responsibilities will include but are not limited to**:
**Front of House**
- Act as the first point of contact for employees, clients, and suppliers.
- Create and maintain a pleasant work environment, ensuring high levels of organisational effectiveness and communication.
- Engage a network of local suppliers and/or service providers for business needs such as catering, taxis and other ad hoc services not handled already by other functions.
- Devising and maintaining office systems, including data management and filing
- Handling incoming telephone calls, enquiries and requests

**Business Support**
- Act as support for various teams across the business including management, HR and business services.
- To support with a full range of administrative support services including regular handling of sensitive and highly confidential material.
- Producing documents, briefing papers, reports and presentation
- Organise and attend meetings, ensuring the assigned team members are well
- prepared for meetings, producing accurate and timely meeting minutes where required and co-ordinating action items and deliverables
- Handle correspondence, queries and prepare letters, presentations, reports and Purchase Order
- Assist with submission of business expenses and other tasks as requested
- Produce documents, briefing papers, reports and presentations
- Perform other related duties and projects as assigned or required
- Provide support to key projects and other business initiatives as required.

**Internal Communications and Engagement**
- Support the delivery of internal communication activities, events and campaigns which provide effective communication between colleagues.
- Keep employees informed of the issues affecting them
- Support internal initiatives to increase engagement working with internal working groups such as our Employee Forums.
- Supporting the delivery of live in-person and virtual events, from small face-to-face sessions through to large-scale town hall meetings at BBI Group sites.

**The Apprenticeship Programme**

Here at BBI Solutions, we’re focused on nurturing future talent. Within our apprenticeship program you will be employed to do a job whilst studying for the formal qualification. We partner with local colleges, universities, and training centres to follow approved study programmes, meaning that the qualification you gain will be nationally recognised.

Delivered by Inspiro, the Front of House Apprenticeship Programme is designed for those looking to improve their customer service communication skills in a Front of House role, providing customers with a positive impression of themselves and the business.

The apprenticeship programme will allow you to:

- Gain an understanding of the workplace and how the role you’re interested in supports the wider business.
- Build your network and help you develop commercial awareness.
- Gain industry-recognised qualifications whilst earning a wage.

**Entry Requirements**

**About BBI Solutions**

Our range of immuno-diagnostics reagents includes human antigens, antibodies, enzymes and serum & plasma products. With manufacturing sites spanning four continents, we produce world-renowned labels for lateral flow, ELISA assay and biosensors, including our high-quality gold nanoparticles and glucose oxidase. The acquisition of German-based DIARECT AG in June 2020 established BBI as the leading provider of antigens in the autoimmune and tick-borne IVD markets.

**Benefits**

Here at BBI, we are committed to promoting and protecting the physical and mental health and well-being of all our employees. They play a pivotal role in improving the quality of people’s lives and are focused on delivering exceptional products and technologies. With our employees focused on others, we’re focused on them. That’s why, at BBI, we’re dedicated to providing our employees with access to global resources and site-specific benefits that support their health and wellbeing.
- Competitive Salary with Yearly Salary Reviews
- 5% Contributory Pension Scheme
- Life Assurance (4x Annual Salary)
- Private Health Care Scheme
- Global Employee Wellbeing Programme
- Reward and Recognition Programme
- Commitment to Career Development
- Generous Annual Leave Package
- Cycle to Work Scheme
- Refer A Friend Scheme
- Subsidised Canteen
- Free Onsite Parking/Electrical Charging Points
- State of the Art Facilities - Certified Centres of Excellence

We’re also focused on development, creating an environment that allows our employees to nurture their talent and empowers you to make a difference. This is achieved by providin

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