Salesforce Product Owner

1 week ago

Salford Quays, United Kingdom Bupa Full time

Job Title Salesforce Product Owner

Location: Flexible Working

Permanent/ Full Time

Salary range: £65,000

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.

At Bupa, we’re passionate about technology. With colleagues, customers, patients and residents in mind you’ll have the opportunity to work on innovative projects and make a real impact on their lives.

Right from the start you’ll become part of our digital strategy, joining us on our journey and developing yourself along the way.

You

The Salesforce Product Owner will be the business Product Owner for the UK Insurance and UK Health Services Salesforce Sales Cloud CRM system (..the ‘Platform’),
- Inform and advise on the creation of a BGUK Salesforce Centre of Excellence (CoE), and represent the needs and priorities of the Platform at the CoE once collaborative processes become established
- Define, drive and deliver the in-life strategic vision to support the growth and profitability ambitions within UKI and Health Services B2B directorate
- Set the in-life strategic direction on platform and implementation development, working with key stakeholders to ensure the Salesforce system continues to meet the needs of the business and delivers great outcomes
- Support the development of in-life strategic priorities across UKI BSP and Health Services and lead the implementation of all strategic and tactical actions including benefits tracking
- Establish the governance framework, processes and disciplines to measure, manage and continually improve User adoption and operational performance across the platform for each business unit and product line
- Negotiate with multiple internal and external stakeholders, translating targeted business outcomes into clear, prioritised requirements against which the Salesforce Sales Cloud CRM can be further developed to maximise the likelihood of realising business case benefits
- Ensure activities are of sufficient quality, aligned to customer need, meet regulatory standards and fall within risk appetite. This role will lead, develop and coach a team of Salesforce System Administrators and Salesforce System Consultants. They will drive a strong performance culture, focusing on ethical behaviour, clear accountability, good conduct and treating customers fairly in order to contribute to the delivery of UK Insurance and UK Health Services annual P&L targets.

Why Bupa?

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for:

- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Annual performance-based bonus
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts

Diversity and Inclusion

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you’ve found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn’t where you've been.

This is where you're going.

This is what we have belief in.

Time Type:
Full time

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