Senior Product Manager

4 weeks ago

Salford, United Kingdom UK Civil Service Full time

Job summary

About us�

The Department for Business and Trade (DBT) is the department for economic growth. The Digital, Data and Technology (DDaT) directorate develops and operates tools and services to support businesses to invest, grow and export, creating jobs and opportunities across the country.�

About the role��

As a Senior Product Manager at the Department for Business and Trade (DBT) you�ll champion the delivery and continuous improvement of products and define, own, and solve problems that enable value. You�ll work with researchers to understand user needs; stakeholders and service owners to understand business value; and your whole team to prototype and implement solutions that are viable and sustainable. You�ll own and develop a coordinated product strategy with other teams in Digital, Data and Technology (DDaT) and across the wider organisation, understanding the goals of our stakeholders, and work with your team to help validate assumptions, sharing insight and learnings to create better outcomes and demonstrate the benefits of user-centred design.

You�ll have the support of Lead Product Managers to help shape your product strategy, and to develop your craft. You will be responsible for managing products through the product lifecycle. You�ll work in a multidisciplinary team, as well as coaching more junior product managers. You�ll support writing updates to ministers and senior civil service leadership.

Product Managers at DBT have expert knowledge of product management techniques coupled with developing strategic skills. They provide direction and empowerment to one or more high performing multidisciplinary teams, ensuring return on investment and execution of the vision. Product Managers represent users throughout the delivery process, and advocate for well-governed Agile methodology to the rest of the department.

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Job description

Main responsibilities��

As a Senior Product Manager, you will manage the development of one or more digital services or products. In this role, you will: ��

lead one or more multidisciplinary agile teams, providing product direction to deliver digital services and products through the product lifecycle.��understand the policy context and business drivers behind ideas, and develop ways to identify and test the key assumptions to establish problem-solution fit, so that we quickly discover the most appropriate way to deliver user and business value. ��create effective, prioritised product roadmaps and product descriptions to meet user needs in a cost-effective way. ��deliver services that meet the Government Digital Service (GDS) Standard and are best in class for government, giving the same level of digital experience users expect from daily interaction with the most respected web services. ��underpin the delivery and iteration of digital services through a communicable understanding of diverse audience groups and effective analysis and presentation of qualitative and quantitative user data. ��develop and manage stakeholder relationships to create buy in for the product. ��work with your delivery manager to ensure your team is high performing. ��

�You may also line manage product managers and support their Professional Development.

Person specification

Skills and experience�

It is essential that you have:�

Product ownership: You know how to use a range of product management principles and approaches. You can apply these in a variety of ways to balance the needs of users, the business and technology. You can be flexible, consider new ways of working and adapt to change, using evidence to inform your decisions.���Strategic ownership: You can create and maintain a product roadmap that sets a clear direction for success and adapt it to new perspectives or dependencies. You can get buy-in from the organisation.��User Focus: You can give direction on which user research tools or methods to use. You can meet the needs of users across multiple channels. You can show how user needs have changed over time. You can apply strategic thinking to provide the best service for the end user.�Agile working: You can work in a fast-paced, evolving environment and use an iterative method and flexible approach to enable rapid delivery of value. You can coach and lead teams in agile practices, determining the right approach at the right time in the product lifecycle to achieve the right outcomes.�Problem ownership: You can ensure that the right actions are taken to anticipate and resolve problems at the right time. You understand how problems fit into the bigger picture, coordinate the team to investigate problems and implement solutions or preventative measures.�Working within constraints: You have experience of working with and challenging senior stakeholders, prioritising and mitigating constraints, adapting the approach depending on the constraints, and turning constraints into an advantage.�

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These are not necessary, but it would be ideal if you have:��

Lifecycle perspective: Experience of managing products and services at different phases of the lifecycle and moving between those phases.�Operational management: You know how to design operational processes for the running and maintenance of products or services. You can make operations efficient, develop sustainable support models and act as an escalation point for operational issues.�

Benefits

Alongside your salary of �52,000, Department for Business and Trade contributes �14,040 towards you being a member of the Civil Service Defined Benefit Pension scheme. Learning and development tailored to your roleAn environment with flexible working optionsA culture encouraging inclusion and diversityA with an average employer contribution of 27%

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