Head of Hard Fm Performance and Quality

2 weeks ago

Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

An exciting opportunity has arisen for a Hard FM Performance and Quality Manager to join our team at Oxford University Hospitals NHS Foundation Trust at a time when we are strengthening our PFI Contract Management
performance, compliance and quality assurance of the Trusts Hard FM services, d e l i v e r e d a c r o s s three separate PFI contracts at The John Radcliffe and Churchill Hospitals and the Nuffield Orthopaedic Centre in
Oxford.

You will ensure that all aspects of hard FM services meet the exacting requirements and standards set out in the PFI contracts, ensuring they are compliant and always delivered within an assurance framework.You will be required to engage and work closely with a diverse range of colleagues, both within the PFI team,and also key teams across the Trust, including infection control and health and safety teams.
- A technically proficient individual, who has extensive knowledge of complex hospital engineering

systems
- Broad based knowledge and understanding of hard FM delivery, performance and compliance,

with an expertise of how service delivery is quality assured, ideally from working in large and
complex environments
- Delivery of services through a PPP or PFI contract structure
- Engage with staff in a complex organizational setting, including clinical teams and display necessary

skills to transfer complex technical information into a non-engineering setting
- Ensure hard FM performance is compliant and assured and demonstrate continuous service review and

performance to support and enhance the orgnaisations core business activities
- Ensure the hard FM services are audited for compliance against relevant standards, including

preparation of reports to convey assurance to management groups
- W o r k w i t h c o l l e a g u e s a n d P F I p a r t n e r s t o d e v e l o p, a s s e s s a n d i m p l e m e n t t h e

e s t a t e l i f e c y c l e p l a n s
- O p e r a t e I n a h i g h l y p r e s s u r i z e d, a t t i m e s, r e a c t i v e e n v i r o n m e n t a n d d e l i v e r

h i g h q u a l i t y o u t c o m e s t o r i g o r o u s o b l i g a t i o n s a n d N H S / i n d u s t r y s t a n d a r d s
In return for your hard work & commitment we

**will offer you**:

- Access to an industry leading
pension scheme

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

The post holder will work collaboratively to develop and maintain working relationships/partnerships with the various PFI contracting parties, the Trusts patient experience team and other colleagues to ensure the patient experience is at the heart of everything we undertake.

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