Complaints Officer

An opportunity has arisen for a skilled Complaints and PALS Officer with a commitment to improving the patient experience. Working as part of the team, you will act as a Complaints and PALS Officer for the Trust, dealing with concerns raised formally or informally by patients, relatives, carers and members of the public. You will have excellent...

An exciting opportunity has arisen for an innovative and highly motivated professional to join our complaints and PALS team at Barking, Havering and Redbridge University Hospitals NHS Trust. The service is led by the Director of Nursing - Patient Experience and Engagement & Safeguarding Director with the Head of Patient Experience and Engagement, Complaints...

Role SummaryWe are seeking a Policyholder Liaison Officer to join our customer service team at HCLTech. This role involves working closely with policyholders and IFAs to resolve complaints and issues.Key Responsibilities:Process complaints on policies in priority order, maintaining high-level service standards.Communicate effectively with customers,...

Osborne Richardson is seeking an experienced Environmental Health Officer to join their team on a 4-month contract. As an Environmental Health Food Officer, you will be responsible for delivering the client's food hygiene and standards inspection programme. This includes investigating complaints regarding food and health & safety matters.You will also assist...

**Job Description Grade 6- ££32,112 to £35,496 pa** At the London Borough of Havering we pride ourselves on delivering the highest quality services to our residents, shared owners and leaseholders. At Havering, residents, shared owners and leaseholders are at the heart of everything we do. It is imperative that applicants are committed to Havering’s...

**Job Description Grade 5 - £30,699 - £33,819pa** We are recruiting 3 x Resident Safety Officers to join our busy Resident Services Team. The officers will provide high quality housing management compliance service which deals with fire risk assessments, clutter, unauthorised items left in communal areas and storage areas (including utility and other...

**Job Description Grade 5 - £27,978 - £31,044 pa 3 x 1 Year Fixed Term Contract/Secondment Opportunity** We are currently recruiting 3 Housing Officer Compliance positions. These positions will be fixed term for 1 year and are required t o provide a high quality housing management compliance service which deals with fire risk assessments, clutter,...

On a daily basis you will log and respond to all FOI requests promptly. Logs will be monitored for performance reporting and escalations where necessary. Professional letters will be drafted whilst organising sign-off of requests by relevant staff prior to disclosure. To liaise with the Information Governance Manager and the Communications team to resolve...

Customer Service Manager** Full time office based -free parking Shifts set in advance Salary £32,000 - £40,000 DOE Plus bonus Have you got what it takes to run a busy department Are you: • Strong in coaching and people development • Have complete and thorough understanding of end to end customer service process • Familiar...

Who You Are We are seeking an enthusiastic, self-motivated team player who is customer-focused, technically knowledgeable, and possesses excellent communication skills. You should be flexible in your work approach, ready to support other officers as needed. A good working knowledge of IT systems, including MS Office and case management systems, is essential....

Job Description: Our client is seeking a skilled Environmental Health Food Officer to help deliver their food hygiene and standards inspection programme. As an experienced professional in this field, you will investigate complaints regarding food and health & safety matters, assist with health & safety at work, and provide comments on licensing and planning...

**Key aims are**: To deliver accessible patient centred services to the population of Havering, specifically via our Simple Wound Care, Spirometry and Access services. To support the service lead in all aspects of service delivery. To support the manager in aspects of Local Incentive Schemes, CQC and assurance evidence. Key Job Relationships: Patients HH...

Osborne Richardson is looking for a skilled Public Health Inspector to join their team in East London. As an Environmental Health Food Officer, you will be responsible for delivering the food hygiene and standards inspection programme, which includes investigating complaints and conducting site visits. You will also provide expert advice on licensing and...

Osborne Richardson seeks an experienced Environmental Health Professional to join their team as a Public Health Officer. The successful candidate will play a crucial role in delivering the client's food hygiene and standards inspection programme. Key responsibilities include investigating complaints, providing expert advice on health & safety matters, and...

**Working in accordance with procedures, standards & guidelines set**: Ø Deliver excellent customer service whilst meeting customer requirements efficiently & effectively for Mid-Term adjustments & all other customer interactions. Ø Learn the processes and procedures require to answer a customer’s query, provide quotations, process adjustments & put...

**Company Description**:Founded in 1995, Origins Living is the go-to brand for stylish and versatile bathroom mirrors, storage, and accessories. As a successful family-owned business, we take pride in our customer service and strive to consistently deliver exceptional products to our network of retail partners throughout the United Kingdom. **Reporting...

**Job Title** **Sales Team Manager** **Salary: Circa 36K + Bonus OTE 46K** **The Role**: We have a fantastic opportunity for a Sales Manager or Telesales Team Leader with a proven background in supporting high performing teams, people management and coaching skills. You will need previous experience in Contact Centre Management, with a keen understanding...

**JOB TITLE: Senior Admin** **REPORTS TO**:Operations & Compliance Managers & Company Directors Care Support are looking for someone to join our Operations and Compliance Team as an Operations and Compliance Support Officer. The successful individual must be able to keep up in a fast-paced environment and have exceptional organisation skills. **Duties...

**Sales Team Manager - up to £34,000 per annum** We have an exciting opportunity with our award-winning Client based in Romford who are expanding their Contact Centre. This is a fantastic opportunity to join an employer with ambitious growth plans, who will continually encourage you to further develop your skill set. The role will be working remotely...

Delivering Excellent Customer Experience:As a Customer Service Advisor at beBee Professionals, you will play a vital role in delivering exceptional customer service. You will be responsible for handling incoming calls, emails, and chat queries from customers, providing accurate information regarding products and services, and resolving customer issues...