Romford Customer Support Representative
6 days ago
Delivering Excellent Customer Experience:
As a Customer Service Advisor at beBee Professionals, you will play a vital role in delivering exceptional customer service. You will be responsible for handling incoming calls, emails, and chat queries from customers, providing accurate information regarding products and services, and resolving customer issues efficiently.
Key Responsibilities:
- Handle customer inquiries in a professional and courteous manner.
- Respond to customer complaints and resolve issues promptly.
- Process customer orders and manage account information accurately.
- Collaborate with other departments to ensure customer satisfaction.
- Participate in training and development programs to enhance skills and knowledge.
Requirements:
- Previous experience in a customer service role is preferred.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Proficiency in Microsoft Office and CRM systems.
- Ability to work effectively in a team environment.
What We Offer:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Opportunities for career growth and development.
- A supportive work environment with a collaborative team.
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