Customer Service Advisor

3 weeks ago


Leicester, United Kingdom SF Group Full time

**Customer Service Advisor**
**South Leicester**
**£20,000 - £22,000**
**4 days office based + 1 day working from home**

Main duties as the Customer Service Advisor
- To answer calls and support customers with queries
- Excellent listening and communication skills
- Professional telephone manner at all times
- Communicate with other functions to ensure smooth call transfers
- Follow policy and procedures in line with expectations
- Think on your feet and adapt to different client and call types
- Work to deadlines and ensure call-backs and diary arrangements are delivered as expected

Key Performance Indicators as the Customer Service Advisor.
- Calls answered promptly and within agreed timescales
- Call KPI's as communicated by management
- Call feedback and quality check monitoring
- Delivering on customer commitments

In return you will be offered an attractive salary of £20,000 which will increase to £22,000 after passing your probation and fully trained. You will also have the opportunity for another increase in salary through internal progression opportunities within 6-12 months.

Ideally you will have experience in a similar role, however, we are happy for applicants who are recent school leavers, or have a retail/hospitality background with no experience in an office setting.

Interviews will be held early next week, so please get in touch ASAP



  • Leicester, United Kingdom Service Centre ID Full time

    **Customer Service Advisor** **Leicester (Enderby)** **£22,393.80 (from April)** Are you a strong communicator? Do you have experience working in a customer facing environment? Good attention to detail? We have the perfect role for you at our purpose built, modern site in the Grove Park area of Leicester. Join us as a Customer Service Advisor at the...


  • Leicester, United Kingdom Page Personnel Secretarial & Business Support Full time

    As a Customer Service Advisor you will provide support and assistance to case workers to ensure a high volume of caseload is met. **Client Details** My client is a leading legal and professional services company based in Leicester. Working with various business clients across the UK, they deliver high-quality services and legal...


  • Leicester, United Kingdom Page Personnel Secretarial & Business Support Full time

    As a Customer Service Advisor you will provide support and assistance to case workers to ensure a high volume of caseload is met. **Client Details** My client is a leading legal and professional services company based in Leicester. Working with various business clients across the UK, they deliver high-quality services and legal...


  • Leicester, United Kingdom FOXES RECRUITMENT LIMITED Full time

    **Job Title**: Customer Service Advisor **Location**: LE2, Aylestone **Hours**: Monday-Friday 8.30am-5.00pm **Salary**: £20,000-£26,000 Foxes Recruitment are recruiting for a Customer Service Advisor to work for our client based in the Aylestone area of Leicester. The company are a established business, a leader in their field, who distribute products...


  • Leicester, United Kingdom Huntswood Full time

    New Year, New Job? We might just have the role for you! We are looking to expand a team of Customer Service advisors for a prestigious Financial Services Company. Huntswood is looking for a Customer Service Advisor with Telephone based Customer Service Experience to join an exciting project in Leicester. As a Customer Service Advisor, you will be the...


  • Leicester, United Kingdom Simplify Group Full time

    Customer Service Advisor Leicester (Enderby) £20,319.00 If you are a Customer Service Advisor who wants to make great money working for the largest conveyancing and property services group in the UK, then keep reading! **THE JOB** **WHAT YOU’LL BE DOING AS A CUSTOMER SERVICE ADVISOR** - _Legal administration_ - _Client ID verification_ - _Scanning...


  • Leicester, United Kingdom SF Group Full time

    **Position: Customer Service Advisor** **Location: Leicester City Centre, LE1** **Salary: £20,000 - £21,000** SF Recruitment are working with a brilliant business in the center of Leicester who are looking for an experienced Customer Service Advisor to join their team on a Full Time, permanent basis. Your day to day responsibilities will include: -...


  • Leicester, United Kingdom Recra Consulting Full time

    **Customer Service Advisor - Leicester, England - Full-time - £24k** **_Recra is working in partnership_** with a leading appliance company who are recruiting a customer service advisor for their expanding business. It's an ideal time to be joining a business that could offer future progression and development. The job is all about connecting with the...


  • Leicester, United Kingdom Inc Recruitment Ltd Full time

    Sales Advisor With Customer Service Skills Immediate Availability - Start as a Sales Advisor Put your sales and customer service skills to good use! Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards. Our...


  • Leicester, United Kingdom Inc Recruitment Ltd Full time

    Sales Advisor With Customer Service Skills Immediate Availability - Start as a Sales Advisor Put your sales and customer service skills to good use! Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards. Our...


  • Leicester, United Kingdom Homes for Students Full time

    Customer Service Advisor Homes for Students is one of the UK’s leading providers of student accommodation. We take pride in the fact that many of our student residents chose to return to us year after year and recommend us to their friends. Our people are an essential part of the service we deliver. All our team members are expected to deliver exceptional...


  • Leicester, United Kingdom CLEAR AUTOMOTIVE RECRUITMENT SOLUTIONS LIMITED Full time

    **Automotive Customer Service Advisor / Bodyshop Administrator** **Leicester** **£26,000 OTE £28,000** - _Well established Accident Repair Group_ - _Permanent position, Monday to Friday, _ - _Pension, 29 Days holiday annual leave, rising with service, sick pay, private Health and dental care vouchers, _ - _Awards academy_ - _A company that can offer lots...


  • Leicester, United Kingdom Macildowie Recruitment and Retention Full time

    **THE OPPORTUNITY**: Macildowie are currently recruiting for a **Customer Service Advisor** working for a business based in**Leicester.** This is a role which offers hybrid working, full time hours and is a permanent position. **THE ROLE & YOUR RESPONSIBILITIES**: - Management of customer claims - Excellent listening and communication skills - Cross...


  • Leicester, United Kingdom Macildowie Recruitment and Retention Full time

    THE OPPORTUNITY: Macildowie are currently looking for a Customer Service Advisor working for a business based in Leicestershire. The Customer Service Advisor is responsible for providing excellent customer service to our customers by answering questions, resolving issues, and providing support. The ideal candidate will have a strong understanding of customer...


  • Leicester, United Kingdom Inc Recruitment Ltd Full time

    Sales Advisor With Customer Service Skills Immediate Availability - Start as a Sales Advisor Put your sales and customer service skills to good use! Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial...


  • Leicester, United Kingdom Inc Recruitment Ltd Full time

    Sales Advisor With Customer Service Skills Immediate Availability - Start as a Sales Advisor Put your sales and customer service skills to good use! Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial...


  • Leicester, United Kingdom Student Roost Full time

    Hours: 19 hours per week, working on a rota bases covering 3 shifts per week between Monday - Sunday between the hours of 08:00 - 20:00. **Salary**: £10,917.40 per annum **Are you a people person, who recognises how delivering exceptional student support can translate to an overall experience that is about more than just a room?** Here at Student Roost,...


  • Leicester, United Kingdom Barker Ross Full time

    Are you looking for a new Customer Service opportunity? We are looking for a Customer Service Advisor with B2B experience to join a client in Thurmaston. The purpose of the role is to work as part of our dedicated Customer Services team and further enhance the department in the most timely, efficient and customer centric manner. Dealing with internal...


  • Leicester, United Kingdom Purple Rocket Full time

    Want to work for the NUMBER ONE company in Leicestershire according to the Leicestershire Live Top 200 Business's to work for? Do you want an opportunity to learn and progress within an established company and be part of a prestigious brand? Purple RocketRecruitment is working exclusively with Sytner BMW who is currently looking for 10 Hybrid Customer...


  • Leicester, United Kingdom University of Leicester Recruitment Team Full time

    **About the role**: The post holder work within the ResLife Team to deliver outstanding customer service within accommodation and conferences, providing first response to customers’ everyday queries, as well as supporting all student recruitment activities, and preparing our facilities, and supporting our events, for the arrival of out students in...