E-commerce / Website Product Lister

1 month ago


Chesterfield, United Kingdom Kitchen Craft Design Ltd Full time

**About us**

We are professional and agile.

Our work environment includes:

- Modern office setting

**E-Commerce Specialist**

Kitchen Craft Design Ltd is a leading Kitchen retailer. We are expanding into the world of e-commerce.

**Position Summary**:
The E-commerce Specialist is responsible for driving sales and optimizing customer experience through website development, website maintenance, e-commerce merchandising, and e-commerce fulfilment.

**Essential Duties & Responsibilities**:

- Develop and implement best practices for website development, website maintenance, and website merchandising.
- Oversee daily website maintenance to ensure that the website remains functional and appealing to customers.
- Maintain existing customer relationships to ensure satisfaction and up sell opportunities.
- Manage daily e-commerce fulfilment.
- Resolve customer issues and enquiries.
- Liaise with warehouse staff to ensure accurate shipping information.
- Manage daily e-commerce fulfilment from an automated fulfilment system.
- Liaise with design team to ensure design standards are being met.
- Collaborate with marketing team on marketing content ideas for the site.
- Develop creative ideas for SEO and marketing strategies to improve rankings in search engines.
- Other duties as assigned.
- Telephone Sales. Incoming and Outgoing Calls.

**Required Skills**:

- Excellent communication skills, written and verbal, with strong listening and presentation skills.
- Demonstrated ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Experience with eBay is preferred.
- Proficient in Microsoft Office Suite (Outlook, Excel, Word) with the ability to learn new software as needed.
- Understanding of online marketplaces (e.g., eBay, Amazon) plus experience using Google AdWords advertising platform is preferred.

**Job Types**: Full-time, Part-time

**Salary**: From £11.00 per hour

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Yearly bonus

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Digital marketing: 1 year (preferred)
- Marketing: 1 year (preferred)

Ability to Commute:

- Chesterfield (required)

Ability to Relocate:

- Chesterfield: Relocate before starting work (preferred)

Work Location: In person



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