E-commerce / Website Product Lister
1 month ago
**About us**
We are professional and agile.
Our work environment includes:
- Modern office setting
**E-Commerce Specialist**
Kitchen Craft Design Ltd is a leading Kitchen retailer. We are expanding into the world of e-commerce.
**Position Summary**:
The E-commerce Specialist is responsible for driving sales and optimizing customer experience through website development, website maintenance, e-commerce merchandising, and e-commerce fulfilment.
**Essential Duties & Responsibilities**:
- Develop and implement best practices for website development, website maintenance, and website merchandising.
- Oversee daily website maintenance to ensure that the website remains functional and appealing to customers.
- Maintain existing customer relationships to ensure satisfaction and up sell opportunities.
- Manage daily e-commerce fulfilment.
- Resolve customer issues and enquiries.
- Liaise with warehouse staff to ensure accurate shipping information.
- Manage daily e-commerce fulfilment from an automated fulfilment system.
- Liaise with design team to ensure design standards are being met.
- Collaborate with marketing team on marketing content ideas for the site.
- Develop creative ideas for SEO and marketing strategies to improve rankings in search engines.
- Other duties as assigned.
- Telephone Sales. Incoming and Outgoing Calls.
**Required Skills**:
- Excellent communication skills, written and verbal, with strong listening and presentation skills.
- Demonstrated ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Experience with eBay is preferred.
- Proficient in Microsoft Office Suite (Outlook, Excel, Word) with the ability to learn new software as needed.
- Understanding of online marketplaces (e.g., eBay, Amazon) plus experience using Google AdWords advertising platform is preferred.
**Job Types**: Full-time, Part-time
**Salary**: From £11.00 per hour
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Yearly bonus
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- Digital marketing: 1 year (preferred)
- Marketing: 1 year (preferred)
Ability to Commute:
- Chesterfield (required)
Ability to Relocate:
- Chesterfield: Relocate before starting work (preferred)
Work Location: In person
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