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Customer Services Administrator
4 months ago
Creativ Company (UK) Ltd is a well-established diverse business that sell a huge range of craft products to Retailers, Educators, Hobbyists and more.
We are located in modern offices in Kembrey Park, and to help us move forward we are looking for an enthusiastic & proactive individual to join our small, friendly team and enhance our customer experience.
**Job description**
- A minimum of 2 years Customer Service experience.
- Good literacy, numeracy and verbal communication skills and IT literate.
- Experience of dealing with routine administration and complex tasks.
- A sharp, detail focussed individual with a positive ‘can do’, attitude.
- Demonstrates trust, openness and respect in dealings with people.
- A good communicator who listens and is able to express themselves clearly.
- Someone who is comfortable talking on the phone. Introducing new products and promotions etc. Telesales experience would be beneficial but not required.
- Must have the ability to be flexible with start and finish times during our busiest periods (typical hours 8.30 - 4.30pm Monday to Friday)
If you would like the opportunity to be a part of an ambitious, growing craft
We reserve the right to withdraw our advert sooner than the close date if sufficient
No agencies please.
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£25,000.00 per year
**Benefits**:
- Additional leave
- Casual dress
- Company pension
- Employee discount
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
**Experience**:
- Customer service: 2 years (required)
Application deadline: 31/01/2023
Reference ID: JAN23
