Administrative Team Leader Band 4
5 months ago
Administrative Team Leader
We are recruiting a Administrative Team Leader role (Band 4) in our Breast service. You will be the first point of contact for all administrative issues and escalated concerns relating to our patients’ pathway of care. You will work as part of a multi-disciplinary team and provide expertise in the proactive management of the patient pathway from referral to discharge, ensuring the entire process is managed smoothly as well as booking procedures. The role will also involve supervising and allocating work to other members of the admin team.
You will ensure the provision of a high-quality service for patients and clinical staff by being an approachable, customer-focused and knowledgeable point of contact. You will make sure administrative work is of a consistently high standard using Standard Operating Procedures (SOPs) to ensure functions of the role are carried out correctly within given timescales.
An excellent working knowledge of Microsoft Excel and IT skills are essential. A working knowledge of the Referral to Treatment 18 Weeks Patient Pathway is desirable. You must have excellent communication skills and be able to work well in a busy and fast-paced environment.
For further details of the duties please refer to the Job Description attached.
Trust Values
Kingston Hospital NHS Trust has five key values and we want to employ and work with people who share these values and demonstrate behaviours that support them. They are:
- Caring - Design and deliver care around each individual patient’s needs and wants.
- Safe - Make the safety of patients and staff our prime concern as safety comes first
- Responsible - All staff take responsibility for the hospital, its services and reputation
- Value Each Other - Value each other's contribution
- Inspiring - We always strive to empower each other to develop and deliver improvements to benefit our patients
Please carefully read the attached job description and person specification requirements and provide a supporting statement which clearly reflects how you meet the requirements of the role.
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