Customer Success Team Leader

5 months ago

London, United Kingdom Autonomous Manufacturing Ltd. Full time

This is a fantastic opportunity to join a fast-growing company at the heart of the digital revolution. Our software product is revolutionising manufacturing through automation. We are trusted by global brands and work across sectors (mobility, consumer goods, machinery etc).

We have a talented and ambitious team. We value integrity and are passionate about our mission to revolutionise advanced manufacturing.

**This is your opportunity to**:

- Lead Customer Success teams that onboard & develop clients.
- Be part of a fast-growing software product company in advanced manufacturing.
- Learn and fulfill your potential in an open, knowledge-driven culture.
- Share in our ambitious vision and make a meaningful difference towards autonomous manufacturing.

**Responsibilities**:

- Lead Customer Success teams.
- Lead customer onboarding function.
- Manage & develop operational processes.
- Drive customer retention & growth initiatives.
- Manage key customer accounts.

**You will be joining a well-versed team if you have**:

- An interest in advanced manufacturing.
- A minimum of five years of experience in Customer Success.
- Team management experience.

Pay: £70,000.00-£100,000.00 per year

Schedule:

- Monday to Friday

Application question(s):

- Do you live within a 45min commute to Hammersmith, London?
- Do you have experience in manage Customer Success team with 5-25 team members?
- Do you have an experience in customer success in SaaS?
- What is your base salary expectation?

Work Location: In person

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