Travel Administrator

3 weeks ago


Birmingham, United Kingdom HR EMPLOYMENT BUREAU LIMITED Full time

Have you worked within the Travel & Tourism sector & looking for a new role?

My client is looking for a Travel Adminstrator that is looking for a challenge?

They have full time and part time roles available

Full Time-Monday-Friday 9am-6pm
- 40 hours £20,000-£22,880

Part Time
- 3 Days-24 Hours £12,480-£13,728

Outline of Role:
As a Travel Administrator you will ensure we are providing an effective and accurate administration service for all agents and to make sure they are handled with speed, accuracy, and professionalism.

You will make sure any Customer Services issues/ Complaints are dealt with in a timely manner and in accordance with ABTA guidelines.

Oversee the Sales Support desk.

Administer our Rewards platform and ensure incentive payments are made to agents in a timely manner.

Contribute to the positive image of the company through the provision of excellent after care and service.

Main duties:

- Sales Support Desk
- To work with the Sales Managers to ensure all new accounts are set up correctly
- Making sure agents requests for changes to their accounts are dealt with in a timely manner
- Accounts are closed when requested
- Password resets so agents can access the website
- Reward new agents when they make their first booking
- Order gifts for Agents - High Value bookings
- Customer Service Desk
- Be the main point of contact for Customer Services
- Acknowledge all queries and complaints that land in the desk
- Ensure all relevant parties are made aware and complaints are logged as requested.
- Work with the product team to make sure common themes are escalated with suppliers
- Ensure we are working within the ABTA Guidelines when dealing with complaints
- Work with the management team to resolve complaints



  • Birmingham, United Kingdom Travel Trade Recruitment Full time

    My client a reputable and well established Travel company based in Birmingham and they are seeking a full time Travel Administrator who also has Accounts Payable experience to join their dynamic & experienced team. This rewarding role comes with hybrid working and a competitive basic salary plus a variety of additional benefits, some unique to the Travel...


  • Birmingham, United Kingdom Travel Trade Recruitment Limited Full time

    My client a reputable and well established Travel company based in Birmingham and they are seeking a full time Travel Administrator who also has Accounts Payable experience to join their dynamic & experienced team. This rewarding role comes with hybrid working and a competitive basic salary plus a variety of additional benefits, some unique to the Travel...


  • Birmingham, United Kingdom Travel Pals Full time

    Are you someone who thrives on being organised? Do you want flexibility, support and a role that offers you work-life balance and allows you to work from home. Here at Travel Pals, we are looking to take on an Administrator to help with the everyday administration work to help our customers have the best holiday and experiences. The role is hybrid working...

  • Travel Consultant

    1 month ago


    Birmingham, United Kingdom Diverse School Travel Full time

    **BILINGUAL TRAVEL CONSULTANTS - EDUCATIONAL TRAVEL** We have an exciting opportunity for four hard-working, intelligent, and enthusiastic bilingual/trilingual Travel Consultants to join us and make a difference from day one! We are a provider of educational and cultural tours for schools and colleges and we're looking for people to join our multilingual...


  • Birmingham, United Kingdom Diverse School Travel Full time

    **BILINGUAL TRAVEL CONSULTANTS - EDUCATIONAL TRAVEL** We have an exciting opportunity for four hard-working and enthusiastic bilingual/trilingual Travel Consultants to join us and make a difference from day one! We are a provider of educational and cultural tours for schools and colleges and we're looking for people to join our multilingual office...

  • Travel Consultant

    5 days ago


    Birmingham, United Kingdom Diverse School Travel Full time

    **BILINGUAL TRAVEL CONSULTANTS - EDUCATIONAL TRAVEL** We have an exciting opportunity for four hard-working, intelligent, and enthusiastic bilingual/trilingual Travel Consultants to join us and make a difference from day one! We are a provider of educational and cultural tours for schools and colleges and we're looking for people to join our multilingual...


  • Birmingham, United Kingdom Diverse School Travel Full time

    **Modern Languages Graduate Travel Consultant - EDUCATIONAL TRAVEL** We have an exciting opportunity for four hard-working and enthusiastic bilingual/trilingual Travel Consultants to join us and make a difference from day one! We are a provider of educational and cultural tours for schools and colleges and we're looking for people to join our multilingual...


  • Birmingham, United Kingdom Diverse School Travel Full time

    **BILINGUAL TRAVEL CONSULTANTS - EDUCATIONAL TRAVEL** We have an exciting opportunity for four hard-working and enthusiastic bilingual/trilingual Travel Consultants to join us and make a difference from day one! We are a provider of educational and cultural tours for schools and colleges and we're looking for people to join our multilingual office...


  • Birmingham, United Kingdom Bouden travel ltd Full time

    Offering £11.00 per hour - Monday to Friday 09:30am until 17:00pm Bouden Coach Travel is a leading UK travel, coach hire and minibus hire company based in Castle Bromwich, Birmingham. We are looking for someone friendly and dedicated to join us in our newly refurbished offices. Due to our continued growth and success, we are looking for a sales admin...


  • Birmingham, United Kingdom Oaklands College Full time

    College - Sandwell College - Location - Birmingham, West Midlands - Contract Type - Fixed term contract - Hours - Full Time - Contract Length - until July 2024 - Salary - £28,007 - £42,365 per annum - Posted - 9th June 2023 - Start Date - As soon as possible - Expires - 25th June 2023 11:59 PM - Contract Type - Fixed term contract - Start Date - As soon as...


  • Birmingham, United Kingdom Birmingham Airport Ltd Full time

    **Assisted Travel Host** Birmingham Airport is the UK’s seventh largest with 30 airlines serving over 120 destinations direct and onwards to over 400. Prior to the Covid-19 pandemic 13m customers a year flew in and out of BHX. Going forward we project growth to more than 18m customers a year by 2033 - by which time we will be connected to central London...


  • Birmingham, United Kingdom Birmingham Airport Full time

    Travel Trade Executive  Birmingham Airport is the UK’s seventh largest airport with 30 airlines serving over 120 destinations direct and onwards to over 400. Prior to the Covid-19 pandemic 13m customers a year flew in and out of BHX. Going forward we project growth to more than 18m customers a year by 2033 – by which time we will be connectedto...

  • Administrator

    6 days ago


    Birmingham, United Kingdom Claremont Group Full time

    Since 1999, Claremont Group has helped create supportive communities for individuals who are overcoming difficulties. We understand how helpful it is for people going through life issues to find a space where they can build connections with others who understand exactly what they’re experiencing. We are seeking a highly organised and detail-oriented...

  • Team Administrator

    6 days ago


    Birmingham, United Kingdom Proftech Talent Ltd Remote Work Freelance Full time

    Team Administrator We are recruiting for a Team Administrator on an interim contract for 12 months from June 2024 to May 2025. Your role is to provide administrative support to the senior management team members and their teams. Duties will include shared diary management, managing and booking travel, coordinating team meetings, and managing small projects...

  • Administrator

    1 month ago


    Birmingham, United Kingdom Career Cross Limited Full time

    **Administrator - Birmingham - £23k - £25k + benefits** Our client is a well-established Architectural Company based in Birmingham. We are seeking a highly organised and proactive individual to join their team as Administrator. You will play a crucial part in ensuring the smooth and efficient functioning of our clients office operations. You will provide...


  • Birmingham, United Kingdom Birmingham Media Full time

    Are you an organised individual with great written communication and research skills? If so, this is the perfect opportunity for you! - Fenice Media Ltd is a UK-based media Group. With an international presence, the company provides news & resources to the legal and travel sectors. The company originally launched Corporate LiveWire to provide business...

  • Administrator

    1 month ago


    Birmingham, United Kingdom Fortem Solutions Ltd Full time

    **The Role** Due to our continued growth, we are delighted to confirm that we are currently seeking an experienced and confident Administrator to join Fortem, based in Birmingham. The Administrator will work on a full-time basis and will ensure that high levels of Administration support and branch support is provided, supporting the overall delivery of a...

  • Pa / Administrator

    4 weeks ago


    Birmingham, United Kingdom Universal Construction Full time

    A small but busy recruitment consultancy require a PA / Administrator to assist with the running of the business. The role will be part-time and office-based out of our Cannon Street office. Please note this is NOT a work-from-home role. The working hours will be as follows: **Monday 10am-2pm** **Tuesday 10am-2pm** **Thursday 10am-2pm** **Duties...


  • Birmingham, United Kingdom Elitep Full time

    Our client who are based on Birmingham Business Park a state of the art centre which is near The NEC are seeking to recruit a special individual to join their Customer Services team of 5 Placing an order Chasing an order Checking stock availability Asking for prices Have an order issue. In return the Sales Administrator will be working in a supportive...

  • Sales Administrator

    1 month ago


    Birmingham, United Kingdom Kate+Co Full time

    We are working with a facilities Management company who require a full-time Administrator, intially for 2-3 months with a view to going permanent. This is a fully office-based role, so you would therefore be required to travel to their office near to the Birmingham City centre. Hours of work are Monday - Friday 8am - 4pm paying £11.50 per hour This is an...