Senior Orthoptic Administrative Officer

2 weeks ago

Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

We are looking for a dedicated administrative officer with some previous administrative experience in working for an Orthoptic, Ophthalmology or similar hospital department to cover a substantive 37.5hrs /1WTE full time post Monday to Friday for the Orthoptic Department in clinic 9 Ophthalmology

You would be working with an experienced team of 21 Orthoptists, 3 Orthoptic Assistants and 1 Eye Clinic Liaison Officer that provide a busy and comprehensive service for both UHCW and St Cross Rugby hospitals. You will be involved with the delivery of inpatient and outpatient appointments and assist with the administrative duties to deliver the extensive community paediatric vision programme for Coventry and North Warwickshire.

You will act as first point of contact for Orthoptic patients and staff queries and work closely with the clinical teams across the trust to ensure we are providing safe and effective patient care.

To provide comprehensive and confidential administrative and clerical support within the Orthoptic Department, in accordance with Department and Trust standards, policies and procedures.

To assist with the administrative duties to allow day to day operational management of the services to be smoothly delivered. This includes the delivery of a comprehensive Community School Vision Screening Programme in Coventry Rugby and North Warwickshire
1. Ensure that all work is carried out in accordance with the Orthoptic department and Trust guidelines, policies and procedures. Identify issues and act accordingly.
2. Assist in the setting up of daily Orthoptic clinics and ensure appropriate information for patients is in correct hospital file.
3. Be responsible for data entry including community service and ECLO service, production of ad-hoc reports

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence®designated organisation - please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

The large Orthoptic team greatly value administrative support to deliver their multi faceted service. You would be working within an enthusiastic and clinically skilled team who put the patient first and strive to deliver excellent patient care.

Team working and good communication are key within the team.
1. Monitor, manage and maintain effective processes within their area of responsibility resolving issues as appropriate.
2. Plan and organise meetings and events to agreed timescales.
3. Responsible for data entry including community service and ECLO service, production of ad-hoc reports

For further details please see the attached job description.

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