Infrastructure Technical Specialist-ehealth

1 week ago


Paisley, United Kingdom NHS Scotland Full time

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

The shift pattern is Monday-Friday 09.00-17.00.

Infrastructure Technical Services are provided across three distinct service areas detailed below and this technical specialist role is within the Desktop Management & Application Provision team although tasks can span across all infrastructure teams and the technical specialist will be required to take a lead role in both support and project work.

Windows serves, virtualisation and storage: The virtualised server management infrastructure includes over 1000 Windows serves, some linux servers and various software appliances. Data management including storage, backup and recovery as well as VM management at server level.

Active Directory & Device Management: Tens of thousands of users and devices are managed via Active Directory and Microsoft Networking services (DNS/DHCO). Additional management tools are used for patching, encryption, endpoint protection, AD disaster recovery and archiving.
- Application packaging, sequencing and deployment using tools such as AppV, InstallShield/Wise Software Package Studio, RayPack, Orca, Group Policy management.
- Scripting Experience (Powershell, VBS, BAT etc)
- Investigative software such as ProcMon and similar tools monitoring at the O/S level
- Able to resolve complex problems working in a high pressure situation
- Able to communicate clearly about technical equipment and problems with non-technical users.
- Work closely with other Infrastructure staff and 3rd parties and collaborate with project teams
- Able to represent the team at meetings involving senior infrastructure managers and non eHealth staff
- Exposure to IT within the Health Service would be advantageous



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