Engineer II, Systems Infrastructure
3 months ago
Position Requirements:
We require proven support experience in a customer facing role, providing 2nd line technical support (including remote management tools). ITIL qualification at Foundation Certificate (or equivalent). Demonstrable experience with Windows 10 & Windows 11 Strong customer engagement skills and integrity. Ability to clearly define, prioritise and complete tasks. Ability to prioritise own time, set realistic timescales and complete within agreed timescales. Excellent analytical, evaluative, and problem solving abilities. Experience of DELL (or equivalent) hardware.Desirable Experience:
Degree (or equivalent) in computer science, information sciences, or related field. Knowledge of virtualization technologies. Support experience with Microsoft Office 365. Understanding of current network hardware, protocols and standards. Understanding of Information Security principles. Familiarity with Windows 11, management and deployment technologies such as Intune and Autopilot. Appropriate Microsoft certification.Benefits
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain . As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
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