Customer Administrator

2 weeks ago


Bristol, United Kingdom JacobJames Recruitment Ltd Full time

Working for this Ethical Bank based in Bristol city centre you will be required to provide exceptional customer focused service to both the Banks’ external and internal customers with a focus and commitment to meeting team quality and performance levels. With the ultimate aim of building and deepening relationships with customers and potential customers.

3 days work 22.5 hours per week Hybrid working patten

Working in a team environment to support the completion of the team’s daily workflows, ensuring all processes and quality standards are met.

**Desired Experience**

Previous administrative experience in a regulated industry is preferable. Ideally the administrative experience would include working to service level agreements, processing customer requests, data entry, quality checking of work.

**Key skills and attributes**:

- High quality customer service
- Attention to detail
- Good teamwork
- Strives to improve personal performance
- Dedication to quality
- Good communication and listening
- Proactive and positive outlook
- Able to work following processes
- Basic knowledge of Banking
- A friendly persona and flexible ‘can do’ attitude

**Job Types**: Part-time, Temporary contract
Contract length: 6 months
Part-time hours: 22.5 per week

**Salary**: £12.33 per hour

Schedule:

- Monday to Friday

Work Location: One location



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