Customer Service Administrator

3 weeks ago


Bristol, United Kingdom Pelican Business Services Full time

**Would you like to join our friendly meter connections team?**

**What we're looking for**
- You will be an enthusiastic and motivated administrator
- Someone that is naturally customer focused and is confident over the phone
- You will be positive, flexible and have a passion for helping others.
- You enjoy being part of team and collaborating with your peers
- Someone that can use their own initiative make decisions when working independently
- Excellent verbal and written communication skills
- Great attention to detail when updating details to ensure we get it right first time
- You will need to be able to demonstrate resilience and reliability
- Experience of working in a similar environment
- You will have microsoft office skills

**What you'll be doing**
- Ensuring we deliver a first-class service and accurately maintaining billing records
- Managing high volume administrative tasks.
- You will look for solutions to make things even better
- Identify potential changes to improve efficiency, effectiveness and the customer's journey
- Working to defined department targets

**If you would like any further information about the role, please contact Taylor Martin.



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