Customer Service Administrator

1 month ago


Bristol, United Kingdom A & R Services Full time

We are currently looking for an enthusiastic individual to join our growing team.

You will be providing support to Clients and Management through a variety of tasks including monitoring the progress of on-going jobs, diary managment, maintaining our quotes system, liaising with our mobile workforce and updating portals. As a growing small to medium sized company, we are looking for someone who is motivated and willing to take on responsibility with time.

**Duties will include, but are not limited to**:

- Processing jobs based on completion statuses.
- Co-ordinating job progress meetings with Office team.
- Providing a first point of call for Clients via phone.
- Updating job management system & client portals
- Liaising with Engineers.
- Planning routes and scheduling works.
- Administrating the quotations process.
- Liaising with Subcontractors to issue them with works.
- Ad hoc/ general administration.

We can provide a fun and friendly workplace and a competitive salary with benefits depending on experience.

**Essential**:

- Strong IT Skills
- Great Communication Skills
- Organised individual
- Previous administration experience.

**Desirable yet not essential**:

- Previous experience of job management
- Previous experience working within a building services company.
- Experience using Office365, Xero or EWorks Manager

We hire for attitude, not just skills. Full training can be provided for the right individual.

**Strictly no recruitment agencies**

**Salary**: £19,500.00-£23,000.00 per year

**Benefits**:

- Company events
- Company pension
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Application question(s):

- When would you be available to start?
- Please outline why you would be a good fit for this role:
**Experience**:

- Administration and/or Customer Service: 1 year (preferred)

Work Location: One location



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