Customer Service Administrator
1 month ago
We are currently looking for an enthusiastic individual to join our growing team.
You will be providing support to Clients and Management through a variety of tasks including monitoring the progress of on-going jobs, diary managment, maintaining our quotes system, liaising with our mobile workforce and updating portals. As a growing small to medium sized company, we are looking for someone who is motivated and willing to take on responsibility with time.
**Duties will include, but are not limited to**:
- Processing jobs based on completion statuses.
- Co-ordinating job progress meetings with Office team.
- Providing a first point of call for Clients via phone.
- Updating job management system & client portals
- Liaising with Engineers.
- Planning routes and scheduling works.
- Administrating the quotations process.
- Liaising with Subcontractors to issue them with works.
- Ad hoc/ general administration.
We can provide a fun and friendly workplace and a competitive salary with benefits depending on experience.
**Essential**:
- Strong IT Skills
- Great Communication Skills
- Organised individual
- Previous administration experience.
**Desirable yet not essential**:
- Previous experience of job management
- Previous experience working within a building services company.
- Experience using Office365, Xero or EWorks Manager
We hire for attitude, not just skills. Full training can be provided for the right individual.
**Strictly no recruitment agencies**
**Salary**: £19,500.00-£23,000.00 per year
**Benefits**:
- Company events
- Company pension
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Application question(s):
- When would you be available to start?
- Please outline why you would be a good fit for this role:
**Experience**:
- Administration and/or Customer Service: 1 year (preferred)
Work Location: One location
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